We are able to offer world class shipping options through our long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous and exacting standards. Your products will be carefully checked and securely packed before shipping out. Every day, we ship to thousands of customers across dozens of countries worldwide; this reflects our commitment as a leading global online retail company.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50).
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
At Living and Home we want you to be satisfied with your purchase. Therefore we offer a 30 day return policy on all products.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs. (We require proof for faulty or incorrect items e.g photos or videos)
However if you have received the item and change your mind or cancel the order after delivery, you will need to pay the return costs. The return cost is dependent on your item value(s).
|Product(s) Total Value
|£0 – £74.99
|£75 - £149.99
|£150 or more
||£60* or more
* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is £15
* a return fee will still be charged if the carrier collection is missed
To return please email firstname.lastname@example.org
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order?
Once you have placed an order, unfortunately you won’t be able to make any changes to your products, but if you require delivery or contact detail changes, please email email@example.com.