This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Youâll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and weâll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, weâll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPINGÂ FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once weâve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.Â
This modern ceiling light brings a sleek, contemporary touch to any room with its bold iron frame and soft acrylic lampshades. The tri-color dimmable LED feature allows you to effortlessly create the perfect ambiance for any moment. With its striking design and versatile lighting options, it's a stylish statement piece that enhances any living space.
Features:
Sleek Metal Construction: Crafted from iron and aluminum, this light showcases a sturdy, modern design that adds an industrial-chic vibe to your space.
Elegant Acrylic Lampshades: The acrylic lampshades diffuse light beautifully, creating a soft and balanced illumination that enhances the room's atmosphere.
Tri-Color Changing: With three lighting modes, you can easily adjust the brightness to match any mood or occa0.sion, from cozy evenings to bright workspaces.
Efficient LED Lighting: Equipped with energy-saving LED technology, this ceiling light is both eco-friendly and long-lasting, offering superior illumination.
Versatile Application: Ideal for living rooms, dining areas, or bedrooms, its contemporary design seamlessly fits into various home d¨Œcor styles.
Statement Piece: The multi-arm structure with modern finishes adds a touch of luxury, making this light not just functional, but a centerpiece of your room.
Enhance Your Space with Seamless Lighting Adaptability
This ceiling light's bold, structured design suits modern and eclectic interiors. Its radial arrangement adds visual interest, perfect for larger living or dining spaces. The geometric shape complements minimalist and industrial styles. Ideal for contemporary rooms seeking both style and function.
Set the Perfect Ambiance with Efficient Lighting
This ceiling light offers three changing modesÂĄÂŞwarm, neutral, and coolÂĄÂŞperfect for setting the ambiance. Its energy-efficient LEDs provide bright, long-lasting lighting while saving electricity and reducing bulb replacements. With its eco-friendly design, it offers a smart solution to inefficient lighting.
Enjoy Lasting Durability with a Sleek, Low-Maintenance Design
Crafted from durable iron and aluminum, this light offers lasting strength and a sleek, modern look. The materials are rust-resistant and easy to maintain, ensuring the fixture stays in top condition. Paired with acrylic shades, it combines style and functionality, solving the problem of quick deterioration.
Q1: Can I use this ceiling light for my living room ceiling lights?
A1: Yes, this modern ceiling light is perfect for living room ceiling lights. Its sleek design and adjustable tri-color lighting make it an excellent choice for any modern living space.
Q2: Does this ceiling light have adjustable brightness or dimming?
A2: While the light does not support dimming, it offers tri-color changing with three brightness settings: warm, neutral, and cool. You can easily adjust the light to create the perfect ambiance for any occasion.
Q3: Is this suitable for bedroom ceiling lights?
A3: Yes, this ceiling light works beautifully as a bedroom ceiling light, providing soft, ambient light with its acrylic lampshades. The three lighting modes let you set the ideal mood for relaxing or reading.
Q4: Can this be used for bathroom ceiling lights?
A4: This ceiling light is suitable for dry areas, but it is not recommended for bathroom ceiling lights due to potential moisture concerns. ItÂĄÂŻs best placed in living rooms, dining rooms, or bedrooms.
Q5: Is this light energy-efficient?
A5: Yes, this pendant light is equipped with LED ceiling lights technology, offering superior brightness while being energy-efficient. It helps reduce electricity consumption and prolongs bulb life.
Q6: Can I install this light in kitchen ceiling lights setups?
A6: Yes, this modern ceiling light is an excellent choice for kitchen ceiling lights. Its durable construction and efficient lighting are perfect for kitchens, providing ample illumination and style.
Q7: Is this pendant ceiling light suitable for flush ceiling lights setups?
A7: This pendant light is designed to hang and may not be ideal for flush ceiling lights. However, its adjustable hanging length allows you to customize the fit, making it versatile for different ceiling heights.
Q8: Does this light fit standard ceiling light fittings?
A8: Yes, this pendant light is compatible with standard ceiling light fittings, making it easy to install in most homes and rooms.
Q9: Does this ceiling light include lamp shades for ceiling lights?
A9: Yes, the lamp shades for ceiling lights are integrated into the design of this fixture, providing a sleek and sophisticated look while diffusing light gently and evenly.
Q10: How does this pendant light compare to other modern ceiling lights?
A10: This pendant light stands out with its modern ceiling lights design, offering both aesthetic appeal and functionality. The multi-arm structure and customizable lighting modes make it a striking centerpiece for any contemporary space.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
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Find out your current shipping status, delivery updates, and estimated arrival time.
The light is really nice but it doesnât fit together properly you canât tighten it any more on the
The light is really nice but it doesnât fit together properly you canât tighten it any more on the threads and it is hanging loosely and Wobbling. Having attempted to put it on the ceiling. Waiting to hear if I came exchange for one that actually fits together properly or just get a refund
Dear Joanne Lewis,
Weâre sorry to hear about the issue youâve experienced with the fitting of your light. We have already replied to your email and are currently waiting for your response.
Please kindly check your inbox (and spam/junk folder just in case) and get back to us at your convenience so we can assist you further with a suitable solution as quickly as possible.
