Low quality and very thin
Dear Aram Ahmed,
Thank you for your feedback. We're very sorry to hear that you found the item to be of low quality and thinner than expected.
We always aim to provide products that meet our customers' expectations, and we take comments like yours seriously. If you don’t mind, could you please share more details or photos with us? This will help us better understand the issue and improve our quality control.
We’d also love the opportunity to make things right. Please feel free to contact us at enquiries@livingandhome.co.uk.
Best Regards,
Living and Home
Nice parasol, quick delivery but no instruction in the box, looks like Chinese have something against instructions with their products,
Dear Farhad,
Thank you for your feedback and for your kind words about the parasol and delivery speed.
We’re sorry that the instruction manual was not included in the box. We’ve sent the instructions to your email address from enquiries@livingandhome.co.uk – please kindly check your inbox (and junk folder just in case).
We always aim to provide a complete and helpful experience for our customers, and we appreciate your patience.
Should you need any further assistance, feel free to reach out anytime.
Best regards,
Living and Home
Sturdy and generously proportioned seats. Comfortable seating that would look good with classic style garden. The cushions need improving as they are very plain and cheap looking. The colour of the paint finish is a grey cream colour rather than white cream as appears in the photo.
Lamp is great but instructions to put together are wrong. Managed to figure it out but others might give up!
Dear Neil,
Thank you for your feedback! We're glad to hear you like the lamp. We're sorry the instructions weren’t clear — we really appreciate you pointing this out. We'll review and improve them to make assembly easier for everyone. If you have any specific suggestions, feel free to contact us at enquiries@livingandhome.co.uk.
Best Regards,
Living and Home