Pieces missing for the door. The corner pieces that set in the ground are not long enough so had to engineer something better. It’s flimsy but I guess it is cheap.
Great sofa super comfy but the back rest moves when you lean on it thought there would be a strap
Excellent.
The details on the site enabled us to prepare for self installation.
The choice of colours are great, really easy to use.
This arrived today 10/03/2025.
Main thing that is pretty ridiculous is that the instruction manual says "Before reclining the chair, please remove the backrest pillow from the backrest". I don't think it's unfair to say that the expectation of a reclining chair is that you can recline it without having to get on and off it every time. If you are reclining it and then putting the cushion back on each time, it adds several steps to the process of getting it in the position you want. It should be clearly stated in the listing that this is the case. It isn't.
The frame arrived damaged and scuffed. Damage that clearly didn't happen in transit. One of the cushions has a tear in it that's gone though the plastic packaging.
The box arrived with dents and holes all over it, and even boxes inside the packaging had holes in them.
Dear Customer,
Thank you for your message, and we are very sorry to hear about your experience.
We would like to look into this matter for you as soon as possible. However, we were unable to locate your order in our system using the information currently available.
Could you please provide your order number or a screenshot of your order confirmation? This will help us identify the order and investigate the issues you mentioned, including the packaging condition, the damaged frame, and the torn cushion.
Once we receive the order details, we will check this immediately and work with you to find a suitable solution.
We sincerely apologise for the inconvenience caused and appreciate your cooperation.
Best Regards,
Living and Home
It is great...just a little bit heavier than i though to move things around.