We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
* Please note that shipping is not supported in Jersey and the following postal code areas: JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (20-80), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched within 24-48 hours on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos) It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order? You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
This black wall mount bio ethanol fireplace will bring the atmosphere to you! It works with any decor. The dancing flames create a warm, mellow, luxurious atmosphere. It will create a focal point of distinction in your living room, bedroom, family room, dining room anywhere you wish to enjoy a fire. This handsome fireplace is very easy to install on the surface of any wall (no wood or wallpaper walls).
Real Fire: A real dancing flame that produces heat
No Mess: Smokeless, Odorless, Toxin Free and leaves no soot or ash
No Maintenance: No Clean up or maintenance because of the green fuel it is using
Economical: One liter of fuel burns up to 4 hours (NOTE: FUEL NOT INCLUDED, Sold Separately) Fireplace can hold maximum of 0.4 liters of ethanol
Dimensions Details:
Material: Steel Stainless Steel Tempered Glasses
Fuel Type: Bio-Ethanol
Heating Coverage Area: 350 square feet
Adult Assembly Required: Yes
Colour: Black
Size: L 100cm x W 54cm x D 13cm
Package Included:
Fireplace x 1
User manual x 1
Installation Kit x 1
Safety:
Be sure to follow all instructions provided on and inside the package. Make sure anyone who is using your fireplace understand how to operate it and has read the operation and safety instructions.
ONLY USE LIQUID BIO-ETHANOL FUEL MADE SPECIFICALLY FOR FIREPLACES. Never substitute any other type of fuel.
Customer Support
Our dedicated team offers timely assistance from Monday to Saturday, addressing your queries.
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Took week to arrive but so far very happy with chairs, look pleasing to the eye and stack nicely, going to be used inside and outside so perfect for that.