Stunning light looks so much more expensive
Lovely fireplace but started to make a clicking noise after a few months.so was never switched on again
Dear Maria,
Thank you for your review.
We are very sorry to hear about the issue with your fireplace. However, we are unable to locate your order in our system. Could you please contact us at enquiries@livingandhome.co.uk
with your order number and purchase details? Once we receive your information, we will be happy to assist you further.
Thank you for your understanding, and we look forward to resolving this for you.
Best Regards,
Living and Home
This is a very well designed product and all the parts are accurately manufactured.
WARNING - READ THE INSTRUCTION BOOK THROUGH SEVERAL TIMES TO ACQUAINT YOURSELF WITH THE ASSEMBLY PROCESS THOROUGHLY.
The instructions are comprehensive and easy to follow but the assembly process is very fiddly in places and it’s easy to make a mistake if you rush.
Definitely need a second person and even the slightest breeze could blow the greenhouse down causing severe damage to parts at critical stages in the assembly.
The instructions say assembly takes about three hours but this is very optimistic. I built mine onto a previously prepared foundation. It took two six hour sessions (including sealing the window panes with silicone) but the extra time spent was worth it and the end result is solid and should last me many years.
Really lovely fire, looks great. It is a little noisy when the heater is on though.
You have sent a unit was returned to by another buyer. One box had scratches and bent panels and the door was also damaged on the edges.
Totally unacceptable
