Found that two panels were damaged. I Have sent photos and requested replacement parts with no satisfactory response.
Fairly easy to install (but building alone is very difficult)
Decent quality and came with no damage
My only gripe is the one page instruction manual is shocking. Even as an engineer it takes time to decipher.
Our delivery came in 3 stages. Parcel 1 of 3 and 3 of 3 arrived separately but on the same day. Parcel 2 of 3 arrived almost a week later delaying the building which was required a.s.a.p. We had also engaged a joiner which we had to postpone! EVRI is renowned for its poor service so suggest company looks at a different carrier! Other than that it was easy to order on-line which made the delivery situation very disappointing.
Still not received my fireplace 9 days after..no email from them to apologise or to give me an expected delivery time…very poor service
The water fountain looks fabulous and has a good solar panel that works for ages even after the sun has gone in. Really impressive. I noticed that some reviews had said it was small. Yes it is but the size was advertised when purchased and it is just what I wanted. Also, the delivery was quicker than I had expected.