This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Introduce natural beauty and sustainability into your home with this eco-friendly handmade bamboo pendant light. Designed for both dining rooms and living rooms, this pendant for light features an intricate woven shade that casts warm, inviting light patterns. The natural bamboo material and handwoven craftsmanship give this pendant lighting fixture a stylish yet earthy look—perfect for creating a cosy ambiance in your kitchen, above a dining table, or in your reading nook.
Features
Natural Bamboo Craftsmanship: Expertly crafted from high-quality bamboo, this lamp adds a touch of nature to your interiors with its sustainable design.
Artistic Organic Shape: The unique sculptural design creates a flowing form that transforms lighting into an artistic statement.
Warm and Inviting Ambiance: Its woven texture softly diffuses light, creating a cozy and relaxing atmosphere perfect for living rooms or bedrooms.
Timeless Design for Any Aesthetic: This pendant light effortlessly complements both rustic and modern decor, making it ideal for homes, cafes, or boutiques.
Environmentally Friendly Choice: Crafted from natural and biodegradable bamboo, this lamp helps reduce your environmental footprint while enhancing your space with sustainable beauty.
120cm Flexible Suspension Cord:Featuring a 120cm adjustable suspension cord, it allows easy customization of the hanging height to suit your space perfectly.
E27 Bulb Compatibility:This pendant light comes with an E27 bulb, providing reliable and efficient illumination right out of the box.
Blend Seamlessly with Any Interior
Designed to complement a variety of decor styles, this pendant light fits effortlessly into any space. Whether redecorating or adding charm, it solves the challenge of finding a versatile light that blends with your style. Perfect for those seeking flexibility and cohesion without sacrificing aesthetics.
Create a Cozy Ambient Glow
Soft, diffused light fills the room, creating a relaxing and cozy atmosphere for unwinding after a long day. Whether for a peaceful dining space or comforting bedroom, this light is perfect for those seeking a calming glow. Say goodbye to harsh lighting and hello to a warm, welcoming ambiance.
Enrich Your Home with Artisan-Crafted Sustainability
Handwoven by skilled artisans, this pendant light offers a unique design for your home. Crafted from renewable bamboo, it adds warmth and texture while promoting eco-friendly living. Perfect for those seeking authenticity and quality, it blends craftsmanship with sustainability.
With this handcrafted lamp, you will:
Embrace a greener lifestyle, becoming a true advocate for sustainable living.
Transform your home into a sanctuary of warmth and style with eco-friendly elegance.
Step into a world of natural beauty, where your décor reflects your eco-conscious values.
Q1: What is the material used for the pendant light? A: The pendant light is handcrafted from high-quality natural bamboo, known for its sustainability and eco-friendly properties. It adds a unique, organic touch to your space.
Q2: Can I adjust the height of the pendant light? A: Yes, the pendant light comes with a 120cm adjustable suspension cord, allowing you to customize the hanging height to perfectly fit your space.
Q3: What type of bulb does this pendant light use? A: This light is compatible with an E27 bulb, and it comes with an efficient 18W white light bulb, providing reliable illumination right out of the box.
Q4: Where can I use this pendant light? A: The versatile design of this bamboo pendant light makes it suitable for a variety of spaces, including dining rooms, living rooms, bedrooms, cafes, and boutiques.
Q5: Is this pendant light eco-friendly? A: Yes, the pendant light is made from natural bamboo, which is biodegradable and sustainably sourced. It is an environmentally friendly choice that helps reduce your environmental footprint.
Q6: What kind of ambiance does this light create? A: The intricately woven bamboo design creates soft, diffused light, which provides a warm and inviting glow, perfect for creating a cozy and relaxing atmosphere in any room.
Q7: Does this pendant light come with installation instructions? A: Yes, the pendant light comes with clear instructions for easy installation, ensuring that you can set it up quickly and securely.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
But if a nightmare to put together but could have been helped by me building it on amore level ground. Did most of it on my own and only needed help with the roof
