We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
* Please note that shipping is not supported in Jersey and the following postal code areas: JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (20-80), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched within 24-48 hours on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos) It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order? You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
With our Livingandhome Fountain Rockery Decor, you can turn your outside area into a haven of peace and good vibes. Flowing water is a symbol of prosperity and abundance in Eastern Feng Shui, bringing wealth and good vibes into your life. You can also enjoy the calming sound of a bubbling brook, which lifts your spirits by letting you lose yourself in the tranquility of nature. Even at night, the captivating charm of your outdoor sanctuary is enhanced by the two warm white solar lights.
Features
Rustic design blends seamlessly into any backyard or garden setting
Equipped with a solar panel that is energy-efficient and eco-friendly
Built-in LED light beads for soft illumination at night
Specification
Material: Resin Dimension: 26cm W x 29cm D x 58cm H Finish: As shown in the picture Lighting Included: Yes Colour Temperature: Warm White Power: 2.4W Power Source: Solar
Package Included
1 x Water Fountain 1 x Solar Panel
Package Specifications
Package Dimensions (WxDxH): 70 x 39 x 34cm Gross Weight: 8.5kg
Note
Pictures may not reflect the actual colour of the item due to differences between monitors or colour reflections from monitor lighting, backgrounds, etc.
Please allow a 1-3cm error due to manual measurement.
Operation Guide
Connect the pump to the solar panel, ensuring the water level covers the pump but is below the sprinkler head.
Plug the pump's power line into the solar panel's plug and secure it.
Place the solar panel in direct sunlight for optimal pump operation. Turn on the switch at the panel's back. The backup battery charges during normal operation and can run the pump without sunlight.
In low sunlight conditions, use the battery by pressing the switch. If fully charged, the pump starts immediately. Battery status: Red (needs charging), Orange (half charged), Green (fully charged). Charge the battery with solar panels. Red or orange LED indicates the need for charging.
Turn off the switch at the panel's back to stop working.
Safety Guidelines
LED lights are not replaceable.
To prevent pump damage, disconnect it from the battery and solar panel if there is no water or during
Disconnect the pump from the battery when the fountain is not in use or before transport.
Clean the pump filter periodically after extended use.
Battery precautions:
Keep batteries away from children and pets.
Do not mix used and new batteries.
Install batteries according to polarity symbols.
Remove batteries if left unused for a long time.
Never dispose of batteries in a fire.
Customer Support
Our dedicated team offers timely assistance from Monday to Saturday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
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LIVING AND HOME
Elevate Your Space, Embrace Your Life.
Make your home a sanctuary where style meets relaxation and experience more of what life is all about.
Took week to arrive but so far very happy with chairs, look pleasing to the eye and stack nicely, going to be used inside and outside so perfect for that.
A great piece of kit. Very well made. Excellent quality. But it is large, heavy and awkward to manoeuvre so some people might find it difficult to assemble and move around. A cover isn’t supplied and I haven’t yet found one that might be suitable. This means that late autumn every year it will have to be taken down and stored in the garage. No mean feat.
Whilst the size is perfect for our area the mechanism is tough and it needs ‘coaxing’ open, especially the first few times. Instructions are just diagrams no words which can be confusing and you need to buy the weight base extra - i got the large square water tank which seems to be very efficient and easy to move with wheels and handles. Hopefully it will stand up to the winds - only time will tell.
