Delivered safely, assembly was quite straightforward, made a lot of difference to the warmth of our lounge with just the logs lit.
Delivered quickly easy to set up.. love the different the colours.. Def recomend
Parcel arrived in good condition but, on opening, some of the contents were damaged. Online help was ok and required photos of damaged parts. After several days an email asked for a video of the construction process. As this was, of course, not attempted I suggested a refund might be appropriate. No further response as yet.
Bit of a hassle putting it together but all good in the end. We got all our garden furniture cushions in without any problems. I like it because I believe it's Rodent proof.