Stunning fire, couldnโt be happier with it. It looks expensive, very effective and the woodland logs make it! The heat output is perfect for our large lounge and the three side effect looks perfect in our media wall.
Itโs hasnโt been put up yet, but itโs beautiful and we canโt wait to see it insitu
Iโm still awaiting for my refund 2 weeks later, no phone number to contact customer services
Dear Voeux Properties,
Weโre sorry for the frustration caused. We would like to clarify that the resolution was only agreed upon yesterday, and the refund was processed on the same day.
Please kindly note that refunds normally take around 5โ7 working days to appear back in your account, depending on your payment provider. We sincerely ask for your patience while the transaction is being completed.
If you need any further assistance, please feel free to contact us via email and weโll be happy to help.
Best Regards,
Living and Home
Still waiting for it to be delivered! Furious ๐ก would not ever use this company again
WHERE IS MY SOFA ???????????
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Dear Angela Woodruff,
We sincerely apologise for the frustration and delay caused with your sofa delivery, and we completely understand how upsetting this situation is.
Please be assured that your case is currently being actively followed up with our delivery team and logistics provider. We are doing our best to get an urgent update for you and arrange the delivery as soon as possible.
We truly appreciate your patience while we work to resolve this matter, and we will continue to keep you updated once we receive further information.
Again, we are very sorry for the inconvenience caused.
Best Regards,
Living and Home
Was worried it would look a bit cheap but fit my decor perfectly. A dark moody room and the led lamps give a nice moody glow. It looks well made and I would say price is about right.