This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Upgrade your outdoor space with the Livingandhome Waterproof Garden Storage Box, designed to keep your patio, garden, or deck clutter-free. Featuring a rattan-style texture, this large storage box offers both style and durability, blending seamlessly into any outdoor setting. Made from high-density HDPE plastic, it is weatherproof, waterproof, and UV-resistant, ensuring your stored items remain dry and protected from rain, snow, and dust. With a 99-gallon capacity, it provides ample space for cushions, garden tools, BBQ accessories, and more. The lockable lid adds extra security, while built-in handles make it easy to move.
Features
Waterproof & UV-Resistant – Protects your belongings from moisture, rain, and harsh sunlight.
Large 99-Gallon Capacity – Perfect for storing garden essentials, patio cushions, and outdoor tools.
Durable & Weatherproof Construction – Made from high-quality HDPE plastic, ensuring long-term outdoor use.
Lockable & Secure – Comes with a lockable lid (lock not included) for added security.
Stylish Rattan Texture – Elegant design blends with modern outdoor furniture.
Hidden Side Handles – Makes lifting and moving the box effortless.
Minimal Maintenance Required – Easy to clean and highly durable.
Specifications
Brand
Living and Home
Material
HDPE
Type
Outdoor Deck Box
Colour
Brown / Black
Dimensions
127cm W x 40cm D x 64cm H
127cm W x 61cm D x 64cm H
Capacity
99 Gallons
Weight
18.25Kg
Lockable
Yes
Wheels Included
No
Weather Resistant
Yes
Water Resistant
Yes
Package Content
1 x Outdoor Deck Box
Notes
Pictures may not reflect the actual colour of the item due to differences between monitors or colour reflections from monitor lighting, backgrounds, etc.
Please allow a 1-3cm error due to manual measurement.
Digital Instruction Manual
Available Upon Request
FAQ
1. Is this garden storage box waterproof and weatherproof?
Yes, this waterproof garden storage box is made from high-density HDPE plastic, ensuring complete protection against rain, snow, and moisture.
2. How much storage capacity does this deck box have?
This large outdoor storage box has a 99-gallon (430L) capacity, making it ideal for storing patio cushions, garden tools, BBQ accessories, and outdoor essentials.
3. Can I lock this outdoor storage box?
Yes, this lockable outdoor storage box features a twist-grip cylinder lock for added security (lock not included).
4. Is this storage box suitable for storing outdoor cushions?
Absolutely! The weatherproof storage box keeps outdoor cushions dry and clean, protecting them from UV rays, rain, and dirt.
5. Can this deck box be used as a seating bench?
While sturdy, this patio storage box is not designed for seating. We recommend using it solely for storage purposes.
6. Does the storage box have wheels for easy movement?
No, this garden storage chest does not come with wheels, but it features built-in side handles for easy lifting and repositioning.
7. What materials is the storage box made of?
The outdoor plastic storage box is made from high-quality HDPE resin, which is waterproof, UV-resistant, and durable for long-term outdoor use.
8. Is assembly required for this garden storage chest?
Yes, minimal assembly is required. The package includes an instruction manual, and it can be set up in minutes without special tools.
9. Can I place this storage box directly on the ground?
Yes, the waterproof outdoor storage box can be placed on any flat surface, including grass, patio, or decking.
10. What colours are available for this garden storage box?
This outdoor deck box is available in Brown and Black, designed to complement various patio and garden décors.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
You May Also Like
LIVING AND HOME
Elevate Your Space, Embrace Your Life.
Make your home a sanctuary where style meets relaxation and experience more of what life is all about.
Bought this to cover the whole of our seating area, and it really does the job!! It feels huge compared to our old one, but it is really well made. We got the square tank base and this bad boy is going no where. Delivery was really quick too
I'm always hesitant about buying lights online because you're never fully sure that you're getting what you hoped you'd get. In this case I was delighted. The light fitting has three shades of white all fully remotely controllable. It looks larger on the ceiling than I had imagined and diffuses a good amount of light. If it's too bright, you can dim it easily with the remote. I'm very happy with this purchase. Now, I just hope the light will last for a few years. It does have a twelve month guarantee from Home & Living - I checked that with them directly before I clicked the "purchase" button! Delivery was also made earlier than I'd expected. So all in all, I'll certainly keep this company in my Bookmarks folder.
