We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
* Please note that shipping is not supported in Jersey and the following postal code areas: JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (20-80), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched within 24-48 hours on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos) It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order? You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
Precautions: This 3-sided glass fireplace is shipped with the side glass wrapped with iron plate baffle for protection. After receiving the goods, please remove the side iron plate first to make sure the glass is intact and the product is correct. If you have any questions, please contact customer service.
Description
This modern electric fireplace series is the perfect companion for the colder seasons, bringing warmth and style to your home. Both fireplaces feature an innovative three-sided tempered glass design, allowing you to enjoy the captivating flame effect from multiple angles and create a cozy atmosphere effortlessly.
The Version A (Firewood Style) offers 12 flame colour options and 5 brightness levels, letting you set the perfect mood and lighting to suit your space. Adjustable temperature ranges from 18°C to 35°C for a comfortable warming effect.
The Version B (Cristal Style) provides 12 flame colours with 5 brightness settings and a temperature range of approximately 16.7°C to 27.8°C for a relaxing heat experience.
Both models are equipped with a remote control for easy operation and support freestanding and recessed placement, making them versatile for any home layout.
Features:
3-sided tempered glass design for enhanced flame visibility from multiple angles.
Smokeless and ash-free, making it eco-friendly and low maintenance.
Quiet operation ensures no disruption to your daily activities.
Easy control with a remote, control panel, or via an app (app control available for the 12-colour version only).
Heating coverage up to 25-30 square meters (approximately 400 square feet).
Built-in timer with adjustable range of 0-9 hours (in 1-hour increments).
Dimensions & Details
Brand
Living and Home
Material
Metal, Tempered Glass, Resin
Finish
Black
Installation Type
Recessed / Freestanding
Voltage
AC 220-240V, 50Hz
Control Methods
Remote Control, Control Panel (12-Colour version supports App Control)
Heating Area
Suitable for spaces of 25–30 m²
Background Lighting
12 colour options (12-Colour version only)
Flame Sound Adjustment
Two levels (Low / High, 12-Colour version only)
Version & Dimensions
Version A – Firewood Style
40 Inch: 100cm W × 32cm D × 55.5cm H
50 Inch: 125cm W × 32cm D × 55.5cm H
60 Inch: 150cm W × 32cm D × 55.5cm H
70 Inch: 180cm W × 32cm D × 55.5cm H
Version B – Crystal Style
40 Inch: 101.8cm W × 20cm D × 44cm H
50 Inch: 127cm W × 20cm D × 44cm H
60 Inch: 152.4cm W × 20cm D × 44cm H
Package Included
Electric Fireplace × 1
Remote Control × 1 (requires 2 × AAA batteries, not included)
Haven’t had it installed as yet but unpacked and looks great.
G
Gary Valler
Fireplace return
Fireplace looked very nice, however it turned out to be unsuitable for the location/ unit we had purchased it for.
Unfortunately had to return, the service: Communication from yourselves has been refreshing, thank you.
A
Alban Furramani
It's perfectly.
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Took week to arrive but so far very happy with chairs, look pleasing to the eye and stack nicely, going to be used inside and outside so perfect for that.
A great piece of kit. Very well made. Excellent quality. But it is large, heavy and awkward to manoeuvre so some people might find it difficult to assemble and move around. A cover isn’t supplied and I haven’t yet found one that might be suitable. This means that late autumn every year it will have to be taken down and stored in the garage. No mean feat.
Whilst the size is perfect for our area the mechanism is tough and it needs ‘coaxing’ open, especially the first few times. Instructions are just diagrams no words which can be confusing and you need to buy the weight base extra - i got the large square water tank which seems to be very efficient and easy to move with wheels and handles. Hopefully it will stand up to the winds - only time will tell.
