This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Keep your garden organized and clutter-free with Living and Home's 6x8/8x8/10x8/12x10 outdoor metal storage shed, a durable and stylish solution designed for minimal maintenance. Featuring double doors for easy access and crafted from fire- and rot-resistant galvanized steel, this shed ensures long-lasting use with minimal effort.
Choose between charcoal black or green finishes, both paired with cream trim for a sleek and modern look. The smart gabled roof not only adds aesthetic charm but also ensures efficient rainwater runoff, while four built-in vents keep the interior fresh and dry. Whether you need a reliable backyard shed for tools, equipment, or seasonal storage, this is the perfect choice for your outdoor needs.
Features
Double doors – Wide entry for easy storage of large items.
Fire & rot resistance – Durable materials for long-term protection.
Low maintenance – Spend less time on upkeep.
Pre-painted options – Available in charcoal black/green, no repainting required.
Q1: How do I assemble the 6x8/8x8/10x8 metal shed? A: The shed comes with a detailed instruction manual for easy assembly. Basic tools are required, and it is recommended to have at least two people for the process. Digital manuals for all sizes are also available for download.
Q2: Is this metal shed waterproof? A: Yes, the shed is made from galvanized steel and features a gabled roof to channel rainwater effectively, ensuring your belongings stay dry even in heavy rain.
Q3: What are the benefits of a fire-resistant outdoor shed? A: The fire-resistant materials provide added safety and durability, making this shed ideal for storing valuable tools and equipment.
Q4: Can I use this shed to store gardening equipment? A: Absolutely! With its spacious interior, double-door access, and good ventilation, this shed is perfect for storing gardening tools, lawnmowers, and other outdoor equipment.
Q5: How much maintenance does this shed require? A: Very little! The shed is pre-painted, resistant to rust and rot, and designed for minimal upkeep, saving you time and effort.
Q6: What size shed should I choose for my backyard? A: This depends on your storage needs. The 6x8 ft size is great for small yards or limited storage, while the 10x8 ft option offers ample space for larger items and bulk storage.
Q7: Is a base included with this shed? A: Yes, the shed comes with a sturdy base to ensure stability and long-term use.
Q8: Does the shed have proper ventilation? A: Yes, it features four vents for optimal air circulation, preventing moisture buildup and keeping the interior fresh.
Q9: Can this shed withstand harsh weather conditions? A: Yes, the galvanized steel construction and gabled roof design make it highly durable and capable of withstanding various weather conditions.
Q10: What color options are available for this shed? A: The shed is available in two stylish options: charcoal blackl with cream trim or green with cream trim, both pre-painted for long-lasting appeal.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
⭐☆☆☆☆
Flimsy and cheap. The metal bends easily, and the shed feels like it won’t last a season. Instructions were useless and just made the build more frustrating. Wouldn’t recommend.
A
Anonymous
The shed is of disappointing quality
The shed is of disappointing quality. The metal is very flimsy, offering little strength or stability. Assembly was made more difficult by the poor and limited instructions provided. Unfortunately, the product does not feel durable or fit for purpose.
A
A STACE
Shed Build
Built the shed on my own, very challenging , but very happy with the outcome.
S
Susan Page
Slightly damaged on metal work some scratches and corners were bent
Slightly damaged on metal work some scratches and corners were bent.may be damaged by shipping
Why send this email when I have yet to receive the stool?
Have not received any email to date advising the expected timeframe on when the item should be despatched/received.
Maybe you could tell me?
Surprised at how lightweight this unit is. Strong winds blew it half way up the garden, thankfully we hadn't finish assembling it.So many screws to put it together, definitely need two people to assemble, and a fence to screw the unit to.
