This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Upgrade your outdoor cooking experience with this portable charcoal BBQ grill, designed for backyard BBQs, patio gatherings, and camping trips. With a pull-out ash drawer for easy cleanup, an adjustable charcoal rack for precise heat control, and a built-in thermometer for accurate temperature readings, this barbecue grill ensures perfect grilling results every time. The side air vent optimizes airflow for enhanced flavor, while the wheeled design allows for effortless mobility. Whether you're using it as a patio grill, backyard grill, or camping BBQ, this durable charcoal BBQ pit is built for grilling enthusiasts.
Features
Adjustable Heat Control – The height-adjustable charcoal rack lets you fine-tune the grill temperature for perfectly cooked meats and vegetables.
Spacious Cooking Area – Equipped with two grill grates and a side warming rack, providing ample space for grilling multiple items at once.
Convenient Storage & Hooks – Includes a lower shelf and side shelf for utensils, plus four integrated hooks to keep BBQ tools within reach.
Built-In Thermometer & Ventilation – The lid-mounted temperature gauge allows you to monitor heat levels, while the adjustable air vent ensures optimal airflow and smoke control.
Easy Mobility & Cleanup – Featuring two durable wheels for easy movement and a pull-out ash tray for hassle-free cleaning.
Heavy-Duty Steel Construction – Made of heat-resistant galvanized metal, ensuring durability and long-term outdoor use.
Dimensions & Details
Brand
Living and Home
Material
Hot-Dip Galvanized Metal
Type
BBQ Grill
Colour
Black
Size
W 113 x L 45.5 x H 100 cm
Thickness of Plate
0.8 mm
Package Included
BBQ Grill x 1
Instruction Manual x 1
Digital Instruction Manual
Available Upon Request
FAQ
1. Is this charcoal BBQ grill suitable for outdoor use?
Yes, this outdoor BBQ grill is made of heat-resistant galvanized metal, ensuring durability and stability for patio, backyard, or garden grilling.
2. Does this barbecue grill have temperature control?
Yes, the adjustable charcoal rack and built-in thermometer allow for precise temperature control, ensuring perfectly cooked food.
3. How easy is it to clean this BBQ grill?
The grill features a pull-out ash tray, making cleanup quick and effortless. Simply remove the tray and dispose of the ashes after grilling.
4. Is this a portable BBQ grill?
Yes, this portable charcoal BBQ grill comes with two durable wheels, making it easy to move around your backyard or patio.
5. What is the cooking area size?
This charcoal BBQ grill provides a spacious cooking surface, including two grill grates and a warming rack for grilling multiple items at once.
6. Does this BBQ grill include storage space?
Yes, it features a side shelf, a lower storage shelf, and 4 hooks, providing ample space for BBQ tools, plates, and condiments.
7. Can I adjust the height of the charcoal tray?
Yes, the adjustable coal rack allows you to control the distance between the food and the heat, optimizing cooking results.
8. What kind of charcoal can I use?
You can use lump charcoal or briquettes, depending on your preferred cooking style and heat intensity needs.
9. How do I assemble this BBQ grill?
Assembly is straightforward, with detailed instructions included. Most users can set it up in 30-40 minutes using basic tools.
10. Does this BBQ grill come with a warranty?
Yes, this charcoal BBQ grill comes with a 1-year manufacturer’s warranty, ensuring quality and long-term use.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
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Elevate Your Space, Embrace Your Life.
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I used to do IKEA and other handyman job alone but for this I understand required 2 must 3 more effective and easily two days to fix it up.
It's not good quality plus I opened it and 80% fix it within two days unfortunately I can't return otherwise I do.
Main issue is door which is not fully and proper guided on books
So doors still pending
Thanks for wasting my two days and money.
Love this 60 inch fireplace, my dad just built me a media wall for my first home (tv is 55Inch) & this fireplace has made it perfect! Love that you can have lots of different colour options and there is quite abit of heat that comes out when you turn the heat on. Such a great price & looks much more expensive then it is. I highly Recommend !
