This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Add versatile comfort to your UK home with this practical convertible pull out sofa bed, designed to blend functionality with sleek styling. Upholstered in durable, textured fabric, it offers a comfortable seating experience while complementing a range of interior decor styles—from modern living rooms to family spaces. The reclining backrest allows for easy adjustment, seamlessly transitioning from a supportive sofa to a spacious bed, making it ideal for accommodating overnight guests or creating extra sleeping space. Built with a sturdy wooden frame and stable legs, it ensures long-lasting durability, while premium sponge filling delivers consistent comfort for both seating and sleeping. The compact packaging is tailored for UK homes, fitting through standard doorways with ease, making it a practical addition to any living space.
Key Features
Durable Textured Upholstery – High-quality fabric offers a robust yet comfortable finish that resists daily wear, suitable for busy UK households and complementing various decor styles.
Reclining Backrest Design – Easily adjustable backrest that reclines fully to convert the sofa to a bed, providing flexible seating and sleeping options for versatile use.
Supportive Comfort Filling – Premium sponge filling delivers balanced softness and support, retaining its shape over time to ensure a comfortable experience for both seating and sleeping.
Sturdy Construction – Reinforced wooden frame and stable legs provide durable, wobble-free support, ensuring the sofa bed withstands regular use in family homes.
Space-Saving Functionality – Converts from a compact sofa to a spacious bed without requiring extra storage space, perfect for UK homes where versatility is essential.
UK Home-Friendly Delivery – Packaging is designed to fit through standard UK doorways and narrow hallways, ensuring hassle-free delivery and installation.
Convertible Pull Out Design Reclining/Foldable Backrest Sofa-to-Bed Functionality
Assembly Type
Easy Assembly Required
Package Method
1 Box / Sofa Bed, Protective Wrapping
FAQ
Q1: How do I clean the upholstery fabric?
A: Spot clean with a mild detergent and soft damp cloth, blotting spills instead of rubbing to preserve the fabric’s texture. Use a soft brush to remove light dust, and avoid harsh chemicals or abrasive cleaners.
Q2: How easy is it to convert the sofa to a bed?
A: The conversion process is simple and intuitive—just recline the backrest fully to transform the sofa into a bed, no extra tools required. The mechanism operates smoothly for hassle-free use.
Q3: Is this sofa bed suitable for medium-sized UK living spaces?
A: Yes! Its dimensions are well-suited for medium-sized living rooms, family rooms or guest areas, providing comfortable seating while offering extra sleeping space when needed.
Q4: How long does assembly take?
A: Assembly typically takes 25-35 minutes. The process involves attaching the legs and securing the frame components, with all necessary hardware and clear instructions included.
Q5: Will the packaging fit through standard UK doorways?
A: Yes! The packaging is designed to fit through standard UK doorways and narrow hallways, ensuring hassle-free delivery and installation in most UK homes.
Q6: Does the sponge filling maintain its shape with regular use?
A: Yes! The premium sponge filling is engineered to resist sagging, maintaining its shape and support for long-term use in UK households.
Q7: Is the backrest adjustable to multiple positions?
A: The backrest adjusts to multiple positions, including full recline for bed conversion, offering flexible comfort for seating and sleeping.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
It is beautiful and so powerful and bright! My only criticism is that the instructions are
It is beautiful and so powerful and bright! My only criticism is that the instructions are absolutely pants!! The instructions included are useless and the qr code video instructions are in Chinese and are only half of the installation process so we had to guess the rest!! This needs addressing!! But apart from that the product is lovely and excellent quality.
Lightsin 60cm modern gold crystal ceiling fan and light
Beautiful Light Had Slight Problem with light one crystal was missing from fitting was loose in box only way to fit was by glueing was offered replacement but that would have worked out expensive for me to have electrian take down then come back and refit extra cost. Lovely Gift ratton lamp is lovely very good company to deal with sort the little problem and quick response would buy from them again only gave 4 star because of loose crystal that l had to mess around with quality of product good fan very good 6 speeds
