We are able to UK wide shipping options through long term partnerships with UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading UK carriers.Professional warehouse personnel will take good care of your orders by making sure they are packed in accordance with our rigorous standards. Our products are carefully checked and securely packed before shipping out, this reflects our commitment to be leading online retail company that continuously thrives to be the best online.
* Please note that shipping is not supported in Jersey and the following postal code areas: JE.
* There is an additional delivery surcharge to the following areas:
Scottish Highlands, Scottish Offshore Islands, N.Ireland, Channel Islands, Isle Of Wight, Isle Of Man and the following postal code areas: BT, FK, KA (1-26, 29, 30), PA (20-80), PH, AB, IV, KW (1-14), PO(30-41) etc.
Please kindly contact us before ordering from these areas or we will send you a message about surcharge after your order.
* Orders are dispatched within 24-48 hours on the next working day. (Monday - Friday)
* Delivery time is 3-7 working days (Unexpected delays with couriers may occur)
* A cancellation fee will apply, if you wish to cancel after dispatch.
* Please Note: Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
* Please Note: We do not recommend using PayPal Pay in 3 for this order as it may result in delays or failure in order confirmation. For assistance, please contact us at enquiries@livingandhome.co.uk.
At Living and Home, we want you to be completely satisfied with your purchase. That's why we offer a 30-day return policy on all of our products, as well as a 1-year warranty.
If the item is faulty or you have received an incorrect item, we will not charge you for the return costs.(We require proof for faulty or incorrect items e.g photos or videos) It is recommended that you contact our customer service department within one week of receiving your shipment.
However, if you change your mind after receiving the goods or cancel the order after delivery, if you need to return the product, you will need to return the product at your own expense. If we need to collect the goods, you will need to pay the corresponding collection fee based on the value of the goods.
To return please email enquiries@livingandhome.co.uk
Refunds (if applicable) Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Can I change my existing order? You can modify the products in your order as long as the goods haven't been dispatched. Delivery and contact details can also be changed. For further assistance, please contact customer service at enquiries@livingandhome.co.uk.
Note: Price Fluctuations
Please be aware that the prices of products on our website may fluctuate based on costs. We will not provide refunds forany price differences resulting from such fluctuations.
The Electric Fireplace is a stylish 24-inch recessed unit designed for seamless integration into your home decor. With compact dimensions of 63cm x 16.3cm x 39cm, this fireplace features a sleek tempered glass panel and realistic faux material effects. It provides powerful heating options with settings of 1000W and 2000W, ensuring comfort in various conditions.
Features:
Recessed design for a modern and elegant look
Two heating settings: 1000W for low and 2000W for high heat
Flame display can operate independently for ambiance without heat
Adjustable temperature range from 18°C to 35°C
Four brightness levels for customizable flame effects
Seven-color flame options for a dynamic atmosphere
Overheat protection for safety
Timer function available in WiFi version, adjustable from 1 to 9 hours
Comes with a remote control for convenience
Optimal heating coverage for spaces up to 15 square meters
Specifications:
Dimensions: 63cm x 16.3cm x 39cm
Voltage: 220-240V
Power: 2000W / 1000W settings
Certification: CE compliant
Package Content:
1 x Yijia YF-2401ERA Electric Fireplace
Package Specifications:
Package Dimensions: 68 x 20 x 44cm
Gross Weight: 18kg
Customer Support
Our dedicated team offers timely assistance from Monday to Saturday, addressing your queries.
Returns & Exchanges
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A great piece of kit. Very well made. Excellent quality. But it is large, heavy and awkward to manoeuvre so some people might find it difficult to assemble and move around. A cover isn’t supplied and I haven’t yet found one that might be suitable. This means that late autumn every year it will have to be taken down and stored in the garage. No mean feat.
Whilst the size is perfect for our area the mechanism is tough and it needs ‘coaxing’ open, especially the first few times. Instructions are just diagrams no words which can be confusing and you need to buy the weight base extra - i got the large square water tank which seems to be very efficient and easy to move with wheels and handles. Hopefully it will stand up to the winds - only time will tell.
