This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Enhance your home with the elegant simplicity of this handwoven rattan pendant light, designed to create a warm and inviting ambiance. The geometric open-weave design allows light to shine through beautifully, casting decorative shadows and adding a touch of bohemian charm to any space. Ideal for dining rooms, kitchens, bedrooms, or cozy nooks, this pendant light blends seamlessly into Scandinavian, coastal, and rustic interiors. With an adjustable hanging length, it adapts to different ceiling heights, making it a versatile lighting solution.
Features:
Artisan Craftsmanship: Handwoven from high-quality bamboo and rattan, featuring a lightweight yet sturdy construction with an open geometric design.
Soft, Warm Glow: Designed for an E27 bulb, providing a 2700K warm light, perfect for creating a cozy and relaxed atmosphere.
Adjustable Hanging Length: The 120cm suspension wire can be adjusted from 50cm to 100cm, making it suitable for a variety of spaces.
Versatile Placement: Perfect for dining rooms, bedrooms, living spaces, and hospitality settings, complementing a range of decor styles.
Easy Installation: Includes all necessary fittings, ensuring a quick and effortless setup.
A Cozy and Versatile Lighting Solution
Transform any space with the warm, natural charm of this handwoven rattan pendant light. Its open-weave geometric design creates a light and airy feel, making it perfect for dining rooms, kitchen islands, bedrooms, or cozy reading nooks. Whether used alone as a statement piece or in multiples for a layered lighting effect, this pendant lamp enhances bohemian, Scandinavian, and modern rustic interiors with ease. The adjustable hanging length ensures it fits seamlessly into both high and low-ceiling spaces.
Soft and Inviting Warm Glow
Designed to hold an E27 bulb, this pendant light emits a 2700K warm white glow, creating a cozy and welcoming ambiance. The woven rattan shade allows soft light to filter through, casting beautiful decorative shadows across your walls and ceiling. With its downward light direction, it provides functional yet atmospheric lighting, perfect for intimate dining settings, relaxed living spaces, or stylish hospitality environments.
Expertly Handwoven with Natural Materials
Crafted from high-quality bamboo and rattan, this pendant light showcases artisanal craftsmanship and organic beauty. The lightweight yet durable construction allows for a sustainable and eco-friendly choice, adding earthy warmth to your home. The woven pattern creates a unique lattice effect, blending traditional techniques with contemporary style, making it an excellent fit for coastal, rustic, or modern minimalist spaces.
I used to do IKEA and other handyman job alone but for this I understand required 2 must 3 more effective and easily two days to fix it up.
It's not good quality plus I opened it and 80% fix it within two days unfortunately I can't return otherwise I do.
Main issue is door which is not fully and proper guided on books
So doors still pending
Thanks for wasting my two days and money.
Love this 60 inch fireplace, my dad just built me a media wall for my first home (tv is 55Inch) & this fireplace has made it perfect! Love that you can have lots of different colour options and there is quite abit of heat that comes out when you turn the heat on. Such a great price & looks much more expensive then it is. I highly Recommend !
