This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Upgrade your home with this stylish Acrylic Ceiling Fan with LED Light, crafted from high-quality acrylic, aluminum, and copper for durability and elegance. Designed for whisper-quiet operation, this fan provides cooling airflow in summer and reverse circulation in winter for year-round comfort.
Features:
6-Speed Adjustable Wind：Adjust the fan to your comfort with six different wind speeds.From a soft breeze to strong airflow, it's perfect for any season.
Reversible Blades：Use forward rotation for cool airflow in summer, and reverse in winter to circulate warm air.Stay comfortable all year with one smart fan.
3-Color Dimmable LED：Switch between warm, neutral, and cool white lighting with ease.36W LED provides energy-efficient, adjustable brightness for any mood.
Remote Control & Timer：Control fan speed, light color, and timer functions from anywhere with the remote.Enjoy convenience and comfort at the touch of a button.
Sleek and Elegant Design
This modern ceiling fan light features a stunning double-ring crystal acrylic design, bringing an elegant and luxurious touch to any space. The golden aluminum-copper finish complements the intricately textured acrylic, creating a dazzling visual effect that enhances your home décor.
Customizable Lighting for Every Mood
With three adjustable color temperatures (3000K warm white, 4000K neutral white, and 6500K cool white), this fan light adapts to different occasions—warm and cozy for relaxation, neutral for everyday use, and bright white for focused tasks. Perfect for living rooms, bedrooms, and dining areas.
Powerful & Whisper-Quiet Performance
Designed for comfort, this ceiling fan offers a low-noise motor with smooth airflow, ensuring a quiet yet effective cooling experience. The durable acrylic, aluminum, and copper construction provides longevity and stability, making it a stylish and practical addition to your home.
With this acrylic fan light, you will:
Enjoy year-round comfort, seamlessly blending cooling and illumination in a sophisticated design.
Elevate your space with luxury, featuring dazzling acrylic crystal and a sleek gold finish.
Set the perfect ambiance, with three adjustable color temperatures to match any mood or occasion.
Gorgeous fan light, very much a statement piece as very large, the fan blades are at the top and retract so not obvious unless on.
The only downside and we were very close to sending it back is that it has no instructions of how to fix it together or how to wire it. There were very basic English written instructions on the wiring but not very clear and the scan code available to help takes you to a video of someone showing the wiring but speaks in Chinese. We managed but it was very testing.
Dear Lornyloo,
Thank you so much for your kind review! We’re thrilled to hear that you love the fan light and that it’s become a standout feature in your home. It truly is a unique statement piece, and we’re glad it met your expectations in terms of design and functionality.
We sincerely apologise for the lack of clear installation instructions. We understand how frustrating that must have been, and we appreciate your patience and determination in getting it set up. Your feedback has been noted, and we’re already working with our team to improve the clarity and accessibility of our installation guides.
Your positive feedback and support truly mean a lot to our team. If you're ever looking for more lights, feel free to explore our full range at https://lightsin.co.uk/.
At Living and Home & Lightsin, we’re committed to offering high-quality products that bring both style and function to your home. Thanks again for choosing us!
Best Regards,
Living and Home
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Elevate Your Space, Embrace Your Life.
Make your home a sanctuary where style meets relaxation and experience more of what life is all about.
Bought this,we built it today and skipped today also.it is so flimsy and thin it’s almost impossible to build institutions are useless don’t waste money like I did spend more and get a decent one buy cheap buy twice
Poor product, basic picture guidance re assembly only, some parts don’t have drilled holes so it’s made harder than it should be (no indication that drilling is required) and parts have to be worked out by the assembler which way they fit…
10 by 8 she’d purchased and built snd looking good and big enough for what I need so no complaints there.
My only grumbles are the height is a bit on the short side, I’m 5.11 and I need to duck to get in.
It does not come with lock which is a bit tight considering what you are spending a finally please ignore the part where it takes 2-3 hours to build (unless it comes with performance enhancing drugs) it took me and my son 2 days.
However those aside I’m pleased with it
