This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Upgrade your room with a stylish ceiling fan with light that combines elegant copper tones, ribbed acrylic shades and practical airflow control. Designed for living rooms, bedrooms and dining areas, this remote control ceiling fan light offers 6 adjustable fan speeds, a timer function, reversible seasonal airflow and three selectable colour temperatures for everyday comfort.
Features:
6-Speed Remote Control: Adjust the airflow from a soft sleep-mode breeze to stronger room cooling using the included remote control.
Reversible Airflow for All Seasons: Use forward airflow for a cooling breeze in summer and reverse airflow to help circulate warm air in winter.
3 Colour Temperatures: Switch between warm light 3000K, neutral light 4000K and cool white light 6500K to suit relaxing, dining or everyday tasks.
Quiet Comfort: The low-noise fan design helps keep bedrooms, lounges and dining rooms comfortable without disturbing the room atmosphere.
Copper & Acrylic Design: A polished copper-tone frame and ribbed acrylic shades create a modern decorative look while diffusing light softly.
Two Downrod Options: Choose the shorter or longer rod to better match standard rooms, flats, lounges or higher ceilings.
Fan On or Off, Light Always in Style
Enjoy the decorative glow of the acrylic shades with the fan off, or turn the fan on for extra airflow when the room feels warm. The clear fan blades are discreet when still and visually light when in motion.
Two Rods, One Flexible Fit
With two included downrods, this ceiling fan with light can be adjusted for different room heights. The shorter rod suits standard rooms and modern flats, while the longer rod works well for lounges or higher ceilings.
6 Adjustable Fan Speeds for Daily Comfort
From a gentle breeze for quiet evenings to stronger airflow for warmer days, this ceiling fan light with remote gives you flexible control across six fan speeds. It is ideal for bedrooms, dining rooms and living spaces where both lighting and airflow matter.
Reversible Motor for Year-Round Use
The reversible ceiling fan light helps you stay comfortable through changing seasons. Use downward airflow for cooling in summer, then switch direction to help move warm air around the room in winter.
Tailored Ambiance for Every Mood
Switch between warm light (3000K), neutral light (4000K) and cool white light (6500K) to suit the moment. The fan and light can be used independently, and the colour temperature can be changed using either the remote control or your wall switch for simple everyday convenience.
Shop with Absolute Confidence
All our products meet UKCA/CE standards and ship from our UK warehouse with delivery in 3-7 working days. We also offer a 30-day return policy and a 1-year warranty, so you can buy with confidence.
Product Information
Material
Plastic & Iron & Copper
Colour
White & Gold
Adjustable Hanging Length
12.5cm or 20cm
Light Source Colour
Warm Light / Neutral Light / White Light
Colour Temperature
3000K / 4000K / 6500K
Dimmable
No
Light Direction
Down
Adjustable Brightness
No
Reversible Function
Forward for Cool Breeze, Reverse for Air Circulation
Q1: Does this ceiling fan with light come with a remote control?
A1: Yes, this ceiling fan with light includes a remote control for fan speed, light colour temperature and timer settings.
Q2: How many fan speeds are available?
A2: The fan offers 6 adjustable speeds, from a soft breeze for quiet use to stronger airflow for warmer rooms.
Q3: Can this ceiling fan light be used year-round?
A3: Yes, the reversible airflow function supports cooling airflow in summer and warm-air circulation in winter.
Q4: What colour temperatures does the light offer?
A4: The light offers three colour temperatures: warm light 3000K, neutral light 4000K and cool white light 6500K.
Q5: Is the light dimmable?
A5: No, the brightness is not dimmable. You can switch between the three available colour temperatures to match different room moods.
Q6: What materials is this fan light made from?
A6: This fan light ceiling fixture is made from acrylic, iron and copper, with ribbed acrylic shades and a polished copper-tone frame.
Q7: What room is this ceiling fan light suitable for?
A7: With a 75cm diameter, this ceiling fan light is suitable for living rooms, bedrooms and dining rooms that need both decorative lighting and airflow.
Q8: What hanging lengths are included?
A8: The fan light includes two rod options: 12.5cm and 20cm, giving you flexibility for standard rooms, flats and higher ceilings.
Q9: Does it include a timer function?
A9: Yes, the remote supports 1H, 2H and 4H timer settings, which is useful for bedrooms and evening use.
Q10: Is professional installation recommended?
A10: Yes, this is a hardwired ceiling fixture, so installation by a qualified electrician is recommended for safety.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
The light is really nice but it doesn’t fit together properly you can’t tighten it any more on the
The light is really nice but it doesn’t fit together properly you can’t tighten it any more on the threads and it is hanging loosely and Wobbling. Having attempted to put it on the ceiling. Waiting to hear if I came exchange for one that actually fits together properly or just get a refund
Instructions don’t match the item. Says dimmable, it isn’t
This took two of us four hours to fit. The instructions don’t match the actual item which required a lot of thought and effort to try and make it work. Meant it was assembled and reassembled several times as steps didn’t work as per the instructions.
Finally, it says it’s dimmable with different colour temperatures, it isn’t. It has one brightness and one colour temperature.
Dear Kevin,
We’re sorry to hear about the difficulties you experienced during assembly and installation.
After checking our system, we were unfortunately unable to locate an order under our official Living and Home website records. If your item was purchased through another platform or retailer selling Living and Home products, we would kindly recommend contacting the corresponding store or platform directly, as they will have access to your order details and be able to assist you further regarding the product and after-sales support.
We are sorry to hear that the item is not working as expected.
We have received your email and replied requesting a short video showing the issue, so that we can investigate this further and arrange a suitable solution for you as quickly as possible. However, we have not yet received your response.
Please kindly check your inbox/spam folder and reply to our email with the requested video at your earliest convenience. Once received, we will further assist you promptly.
