Dedicated to upholding an unyielding enthusiasm for exceptionaldesign, we consistently strive for innovation and improvement.
Our products will be delivered by UPS, Yodel, Parcel Force, DPD, FedEx, DHL, and other major UK carriers. Our professional warehouse staff will take good care of your order and ensure that it is packed to our exacting standards. Your products are carefully inspected and properly packed before dispatch. We ship to thousands of UK customers every day, demonstrating our commitment to being the UK's leading online retail company.
There is an additional delivery surcharge if you are located in one of the following areas:
Scottish Highlands, Scottish Offshore Islands, Northern Ireland, Channel Islands, Isle of Wight, Isle of Man and the following postcode areas are subject to an additional delivery surcharge: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50).
* Please note that Jersey and the following postcode areas are not supported for delivery:JE.
Remote area delivery charges are based on product condition, delivery address and delivery method. Please contact us prior to ordering or we will send you information on surcharges after you have ordered and we will email you with the exact cost.
You can check the tracking number of your order by logging into your account on the "My Orders" page. Once your parcel has been dispatched, the tracking number will be uploaded to our store's website.
If you have received the item and change your mind or cancel the order after delivery, you will need to pay the return costs.The return cost is dependent on your item value(s).
Product(s) Total Value Return Cost
£0 – £74.99 ~£5*
£75 - £149.99~£15*
£150 or more~£20* or more
* or alternatively you can return through your own preferred carrier
* all returns must be made within their original packaging
* the return fee is per item, each additional item for collection is £5
* a return fee will still be charged if the carrier collection is missed
To return please email enquiries@livingandhome.co.uk
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If your refund is approved, then it will be processed to your original payment method within 5-7 working days.
Good
Fantastic bear going to give to my daughter for graduation ?!!
I'm so happy I did the shopping from your company
Wife very happy to receive this gift
Exactly as described 😊
Brilliant, exactly what we wanted
Arrived in two boxes and although it took a little while to figure out some of the details easy to put together. Although probably easier if there a two to get the parasol and base together! In use for just a week but working well so far and the Petal Water Tanks have kept if firmly in place despite fairly breezy winds on a couple of days.
Good quality and very quick service and thank you so much for theRose bunny gift box red with light string
Looks great and is exactly what I wanted.
We had struggled to find a fire the right size to fit under our conservatory windows. This is perfect. The various flame effects are attractive. The heat venting from the front suits our set up. As it’s summer we only put it on to test it but it’s quiet and seems effective. The remote control is easy to operate. Delivery was very prompt. (We haven’t fixed it to the wall as the freestanding feet are fine.)
Good quality half the price arrived on time
I just love my new fire.
Fantastic quality.
Lovely stools, very comfy, match my grey kitchen
