This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Infuse your UK home with vibrant warmth and luxurious comfort with this yellow velvet linen accent chair, a statement piece that blends bold style with thoughtful craftsmanship. Upholstered in premium 103 velvet linen fabric, it boasts a soft, plush texture and a cheerful yellow hue that adds a lively pop of color to any living room, reading nook or bedroom. The chair features deep tufted detailing on the backrest (similar to the SF05 design) for a touch of elegant sophistication, paired with a supportive lumbar cushion that enhances comfort during long hours of lounging. Built with a sturdy frame and elevated by tall tiger legs, it combines stability with a striking silhouette, while the high-density 28D sponge filling ensures plush, resilient seating that retains its shape for years. Designed for easy assembly, this chair marries aesthetic appeal with practical functionality, making it a standout addition to modern or eclectic interiors.
Key Features
Premium Yellow Velvet Linen Upholstery – High-quality velvet linen fabric offers a soft, plush texture with a subtle sheen, delivering luxurious comfort while the vibrant yellow hue adds a cheerful, energetic touch to your space. The durable fabric is wear-resistant and fade-proof, ideal for daily use.
Deep Tufted Backrest Design – Features elegant deep tufted detailing on the backrest, creating a sophisticated, textured look that enhances the chair’s visual appeal while providing targeted support for your upper back.
Supportive Lumbar Cushion Included – Comes with a matching lumbar cushion that offers extra lower back support, promoting ergonomic comfort during extended seating sessions – perfect for reading, relaxing or working from home.
Tall Tiger Legs for Elevated Style – Sturdy tall tiger legs add a bold, distinctive touch to the chair’s silhouette, elevating it off the floor for a modern look while ensuring stable, wobble-free support. The legs are easy to assemble with included hardware.
High-Density 28D Sponge Filling – Filled with premium 28D high-density sponge, the seat and backrest deliver the perfect balance of plush softness and sturdy support, contouring to your body and retaining their shape for long-term use without sagging.
Easy Assembly & Compact Design – Legs feature a simple tool-free assembly process, allowing for hassle-free delivery through narrow UK doorways and quick setup in just 10-15 minutes. The compact footprint fits seamlessly into small to medium living spaces.
Q: How to clean the yellow velvet linen upholstery?
A: Gently spot clean the fabric with a mild detergent and soft damp cloth, blotting spills instead of rubbing to preserve the plush texture and deep tufted detail. For light dust, use a soft brush to restore the fabric’s fluffy look and maintain the vibrant yellow hue.
Q: How easy is the chair to assemble?
A: Assembly is extremely simple – attach the tall tiger legs to the chair frame with the included hardware and place the lumbar cushion for instant comfort. No extra tools are needed, and setup takes just 10-15 minutes.
Q: What is the benefit of deep tufted backrest?
A: Deep tufting adds a touch of luxury and sophistication to the chair’s design while also providing structured support for your upper back, ensuring comfort and maintaining the backrest’s shape for long-term use.
Q: Will the packaging fit through narrow UK doorways?
A: Yes! The 76×58×62CM compact packaging is specially designed for UK home delivery, fitting smoothly through standard doorways, narrow hallways and small apartment entrances with no hassle.
Q: Is the lumbar cushion detachable?
A: Yes! The lumbar cushion is fully detachable, allowing you to use it as needed for extra support or remove it for a streamlined look. It can also be spot cleaned separately for easy maintenance.
Q: Are the tall tiger legs sturdy enough for daily use?
A: Absolutely! The tall tiger legs are built with sturdy materials, providing stable, wobble-free support for daily seating. Their elevated design also makes it easy to clean underneath the chair.
Q: Does the yellow color complement different decor styles?
A: Yes! The vibrant yellow hue adds a cheerful pop to neutral modern/minimalist decor, complements bohemian or eclectic styles, and pairs beautifully with natural wood elements in rustic interiors – a versatile statement color for any home.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
We are sorry to see your review and would like to address this matter publicly.
As previously communicated, we do not sell second-hand products. All items are supplied brand new directly from our warehouse.
We had kindly requested photos to better understand your concern and investigate the issue further. However, we understand that the item has already been installed and photos are no longer available. Without visual evidence, it is unfortunately difficult for us to verify what may have caused the concern.
That said, we always aim to ensure our customers are satisfied. If there is anything further you would like us to review, please feel free to contact our customer service team again and we will do our best to assist.
