This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Q1: Is this a modular sofa UK suitable for narrow entrances and small lifts?
A: Yes, this is a modular sofa UK designed to be split into two sections, making it ideal for tight hallways, staircases, and compact British apartments with limited access.
Q2: Can this easy assembly modular sofa be easily assembled and disassembled?
A: Absolutely. This easy assembly modular sofa features a tool-free structure, allowing quick installation, separation, and effortless moving when needed.
Q3: Are the removable sofa covers UK easy to clean and maintain?
A: Yes, this sofa is designed with removable sofa covers UK, making daily maintenance simple and helping keep your sofa fresh and clean for long-term use.
Q4: What is the inspiration behind this Impressionist paintings sofa design?
A: The fabric design is inspired by Impressionist paintings sofa design, capturing soft brush-like textures, layered colour tones, and an artistic aesthetic for elegant interiors.
Q5: What makes the Savile Row suit making inspired double stitching piping unique?
A: The sofa features premium double stitching piping, inspired by tailoring craftsmanship from Savile Row suit making, delivering a refined and luxury finish.
Q6: What type of high resilience sponge sofa filling is used in the cushions?
A: It uses high resilience sponge sofa filling, providing excellent support, long-lasting comfort, and maintaining shape even after long-term daily use.
Q7: Is the solid wood sofa frame durable and long-lasting?
A: Yes, the structure is built with a strong solid wood sofa frame, ensuring excellent stability, durability, and long service life.
Q8: Is this deep seat sofa 60cm comfortable for long sitting sessions?
A: Definitely. With a deep seat sofa 60cm design, it offers generous seating depth and ergonomic comfort, perfect for relaxing, reading, or entertaining.
Q9: Does the high resilience sponge sofa cushioning provide good bounce and support?
A: Yes, the combination of high resilience sponge sofa cushioning and structured support delivers excellent rebound, softness, and long-lasting seating comfort.
Q10: Is this designer sofa UK suitable for modern British homes and apartments?
A: Yes, this is a premium designer sofa UK tailored for modern British living spaces, combining style, comfort, and practical modular functionality.
A Classic, Reimagined by Light & Line.
Where Monet’s Impressionist palette meets the sartorial precision of Savile Row. A timeless silhouette, tailored for today.
The Savile Row Silhouette.
In the world of British tailoring, it’s the discreet details that speak the loudest. We’ve taken the sharp, contrasting lines of a bespoke Savile Row suit and applied them to the sofa. Our contrast piping isn’t just a decorative edge; it’s a masterstroke of definition that outlines the sofa’s timeless shape. Precision in every stitch. Elegance in every line.
A Palette by Monet.
Claude Monet once said he wished to paint the way a bird sings. We’ve echoed that spirit in our latest collection. By blending heavy-weight linen with a colour palette drawn from his painting, we’ve created a fabric that breathes with the light of your room. It’s a modern homage to heritage craftsmanship, tailored for those who appreciate the finer details. Authentically textured. Effortlessly British.
The Beauty of Effortless Living.
Extraordinary comfort shouldn't be high-maintenance. From extra-deep seats to modular, life-proof covers, we’ve engineered every detail for the modern British home.
Effortless Upkeep.
True luxury should never be high-maintenance. To ensure your Monet-inspired linen stays pristine, every element of our upholstery is designed to be easily removed. Whether it’s a seasonal refresh or a quick spill response, maintaining the elegance of your home has never been more straightforward. Practicality, tailored for perfection.
Seamless Arrival.
Elegant by design, effortless by nature. We believe that the arrival of your new centerpiece should be as harmonious as the piece itself. Our modular, split-frame construction ensures that even the most generous silhouettes navigate narrow hallways and winding English stairwells with absolute ease. Sophistication delivered, without the spatial compromise.
Depth Without Compromise.
Why settle for a shallow, 45cm antique seat when you can have the best of both worlds? Our ergonomic 60cm depth offers the generous space that traditional models lack, without losing an inch of classic charm. Maximum comfort. Minimum fuss. Zero stiff backs.
Excellence, Hidden Beneath the Surface.
A sofa is only as good as what’s inside. While others might compromise on the hidden layers, we obsess over every millimetre. We’ve replaced standard foam with High-Resilience (HR) Support Sponge, ensuring a seat that rebounds perfectly every time—no sagging, just lasting comfort. We’ve even reimagined the armrests with extra-plush layering for a softer lean, while our scatter cushions are generously filled with a premium cotton and down blend. We never settle for cheap off-cuts; we only use materials that respect your comfort. Quality you can’t always see, but you’ll certainly feel.
Connecting to Real Life
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
The light keeps switching off on its own. Has stopped working on the switch and need to keep pressing the remote umpteen times before it finally stays on. Cheap. Don't buy or else you will regret it.
It has taken me months to find the right pendants for our lounge and these are stunning, so glad I ordered them. They are well made and come with the right bulb too.
Love these! They look gorgeous in my through lounge, one each end. Great quality too. I have changed the bulb, which came with it, to a bigger bulb (same type) and they look even better.
