This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This elegant pendant ceiling light, crafted from durable iron and natural rattan, blends simplicity with natural charm. Available in a soft natural tone, it adds a warm and inviting touch to your home. The cylindrical pendant light features an adjustable hanging length, making it a versatile addition to various spaces, from kitchen island pendant lighting and breakfast bar pendant lights to living room ceiling lighting ideas. Its soft illumination creates a cozy atmosphere, making it ideal for both relaxing evenings and social gatherings.
Features:
Premium Materials: Made from high-quality iron and natural rattan, this pendant light bar is both sturdy and eco-friendly, offering long-lasting appeal.
Soft, Diffused Lighting: The rattan shade gently diffuses the light, making it perfect as a ceiling light for living rooms, pendant lighting for breakfast bars, or bathroom ceiling light where a warm ambiance is desired.
Adjustable Hanging Length: The pendant light fitting can be adjusted from 50cm to 100cm, giving you flexibility for different room sizes and lighting needs, whether as bar pendant lights or modern ceiling lights living room.
Ideal for Various Settings: Suitable for kitchens, dining rooms, entryways, and living rooms, it enhances any space, working seamlessly with ceiling lights LED and spotlight ceiling lights for a well-balanced lighting setup.
Easy Installation: Comes with all necessary light pendant fittings for a quick and hassle-free setup.
Versatile and Adjustable for Any Room
With its adjustable pendant lighting, this lighting bar pendant allows customization to fit any space. Whether placed over a breakfast bar light pendant, a dining table, or a kitchen island, it adapts effortlessly. Its minimalist design complements both modern ceiling lights for living rooms and rustic interiors, adding elegance wherever it¡¯s installed. Easy to set up, it transforms any area with sophistication and style.
Soft Glow for a Cozy Ambience
The woven rattan shade diffuses the light, creating a warm and inviting atmosphere. Whether used as a flush ceiling light in the hallway, a black ceiling light in contemporary settings, or part of living room ceiling lights, this fixture provides a comforting glow. Ideal for pendant lighting on a bar, kitchen ceiling lights LED, or breakfast bar pendant lights, it sets the perfect mood for casual meals or relaxed evenings.
Elegant Simplicity in Every Detail
Crafted from iron and natural rattan, this pendant lighting fixture features a sleek cylindrical design that exudes charm and sophistication. The woven texture enhances the warmth and character of your space, complementing ceiling lights for living rooms, next lighting ceiling lights, and contemporary ceiling lights alike. Whether you're designing a modern ceiling lights living room setup or looking for pendant breakfast bar lights, this light pendant bar fits seamlessly into any interior.
Q: What is the ideal height for installing a pendant light? A: The ideal height for pendant lighting depends on the space, but generally, it should be about 30 to 36 inches above a kitchen island or dining table for optimal lighting.
Q: Is the hanging length adjustable? A: Yes, the pendant light features an adjustable hanging length ranging from 50cm to 100cm, allowing you to tailor it to your space’s needs.
Q: What kind of bulbs are compatible with this pendant light? A: This light is designed to work with standard E27 bulbs, providing a bright and energy-efficient solution for your home.
Q: How do I clean and maintain this pendant light? A: To maintain the rattan pendant light, simply wipe with a soft cloth and avoid using harsh chemicals. For the iron frame, a light dusting will keep it looking sleek and modern.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
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Seriously think about buying this unless you have 4 people to hand that are serious diy experts
Seriously think about buying this unless you have 4 people to hand that are serious diy experts. It took us nearly 2 days to put up. The instructions are awful you have to keep going back and nothing aligns. Ours is now up but minus the lock and the roof is just about on. Had I not started it it would’ve gone back. Sorry just being honest.
Come well packaged built on my own tuck most of the day make sure you read the instructions several times diagrams are small everything is numbered so no problem there make sure to use magnetic screw bit the screws are small once built pretty solid just gone through a storm 60 plus winds still standing can't ask for more
FAQ
