This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Blending clean lines with minimalist elegance, this wood pendant light captures the tranquility of nature and the beauty of traditional craftsmanship. Crafted from high-quality wood, it offers natural warmth and durability, adding an organic touch to your space. The wooden ceiling light design enhances any eco friendly household, providing a sustainable yet stylish lighting option. Whether you choose the wood ceiling light or wooden pendant lights, this fixture brings an earthy and refined aesthetic to your home.
Available in finishes such as white, black, and natural, this pendant light complements various decor styles, from Scandinavian to contemporary. Whether placed above a dining table or in a cozy living area, its soft glow creates a soothing ambiance, making it an ideal choice for presents for eco friendly enthusiasts seeking elegant, sustainable gifts or for those seeking a wooden ceiling light to complete their home. It can also serve as a unique decor element, just like a birdcage large that adds charm to your space. Whether hung above a dining table, in a cozy living area, or as a wooden ceiling light for your bedroom, its soft glow creates a soothing atmosphere, making it an ideal choice for those who appreciate wood pendant lighting and Scandi pendant lights.
Features
Unique Style : Combines the tranquility of nature with elegant traditional craftsmanship, making it the perfect addition to any eco friendly household looking to embrace sustainable living. Its organic beauty is complemented by the timeless appeal of pieces like a birds cage or birdcage large, which enhance any space.
Premium Wooden Structure : Made from durable wood, this pendant light ensures long-lasting performance while enhancing the warmth and natural charm of your home, whether in the form of a wood ceiling light or wooden pendant lighting.
Versatile Placement : This fixture complements both classical and modern decor, making it perfect for dining rooms, living rooms, and kitchens, or as a stylish wooden ceiling light accent piece.
Soft Illumination : The light diffuses gently, providing a cozy ambiance, ideal for relaxing evenings or intimate gatherings. It also pairs beautifully with wood ball lights ceiling for a more unique statement.
Yes, its minimalist design and soft illumination make it an excellent choice for kitchen pendant lighting or above a kitchen island.
Q2: Is it suitable as a pendant ceiling light for the living room
Absolutely. The warm wood tone and soft glow create a cozy ambiance, making it ideal for living room ceiling lights or ceiling pendant lights.
Q3: Does this work with standard ceiling light fittings in the UK
Yes, it's compatible with 220V-240V and uses an E27 bulb, making it suitable for ceiling lights UK and standard light fittings ceiling.
Q4: Is this a flush ceiling light or hanging pendant
It¡¯s a pendant ceiling light with an adjustable cord (up to 120cm), perfect for use as a wooden pendant light or hanging ceiling light.
Q5: Can this be used in modern or Scandinavian-style interiors
Yes, the clean lines and natural wood finish make it ideal for modern ceiling lights, Scandi pendant lights, or minimalist interiors.
Q6: Is the light bright enough for a dining room setup
It provides soft ambient lighting perfect for dining, especially when used in multiples or paired with chandelier ceiling lights or pendant lights for kitchen.
Q7: Can it be used as a bathroom ceiling light
It can be installed in well-ventilated bathrooms, away from direct moisture, complementing bathroom ceiling lights or flush ceiling lights aesthetics.
Q8: What kind of ceiling light shades does it use
The fixture includes a built-in wooden light shade crafted from natural wood, giving it an elegant alternative to typical lamp shades for ceiling lights.
Q9: Is the bulb included and is it energy-efficient
Yes, it comes with a warm LED bulb (2700K), ideal for eco-conscious customers seeking led ceiling lights or ceiling lights LED solutions.
Q10: Does it match with other natural or rattan-style lighting
Definitely. It pairs beautifully with rattan lamp shades, ceiling wooden lights, or pendant lights in natural tones for a cohesive interior style.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
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