This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Designed for UK living rooms and lounges, these stripe linen push back recliner chairs feature ultra-thick high-density sponge padding, a secure pin-fit assembly and solid wooden legs, delivering plush, supportive comfort for extended relaxation; fully compliant with UK safety standards, each chair comes with fire-retardant labels, seat base tags and brand logos, wrapped in protective composite bags and shipped in reinforced boxes to ensure scratch-free delivery.
Key Features
Luxury Stripe Linen Upholstery
Breathable, durable stripe linen fabric paired with a 28cm thick seat cushion and 24cm thick backrest padding, providing exceptional softness and support for hours of comfortable reclining.
Smooth Push Back Recline Mechanism
Lever-free recline function that locks into your ideal resting position with a gentle lean, designed for quiet, stable use without squeaks or wobbles during daily relaxation.
Solid Wooden Leg Base & Cool Cloth Underside
Sturdy natural wooden legs for robust stability and timeless aesthetic appeal, with reinforced cool cloth lining on the chair underside to enhance structural durability and wear resistance.
Dual-Sided Footrest Step Design
Double-sided footrest tread for balanced weight distribution and long-lasting performance, eliminating the risk of premature wear associated with single-sided footrest structures.
UK Safety Compliant Certification
Equipped with official fire-retardant safety labels, seat base tags and brand logos; all iron fittings feature clear arrow alignment markers for easy, accurate assembly to strict quality standards.
Perfect For
UK living rooms, family lounges and cosy reading nooks
Extended relaxation sessions with supportive, plush seating
Traditional and modern home interiors with classic stripe styling
Households prioritising certified safety and durable furniture design
Anyone seeking a hassle-free recliner with easy assembly and maintenance
All dimensions are approximate with a ±1cm tolerance for all variants. Every chair is wrapped in heavy-duty composite protective bags and shipped in 250lb double-reinforced cardboard boxes to prevent transit damage and scratches. Ensure iron fitting arrows are aligned correctly during assembly for a stable, level finish; spot clean the linen fabric with a mild detergent and soft cloth only, avoiding harsh chemicals. The push back recline mechanism is designed for gentle use - avoid forced reclining to preserve the structural integrity of the chair frame. This product is for indoor domestic use only and fully complies with UK furniture fire safety regulations.
FAQ
Q: Is the stripe linen fabric easy to maintain for daily use?
A: Yes, the premium linen upholstery is stain-resistant and breathable; spot clean minor spills with a soft damp cloth and mild soap, then air dry naturally for best results.
Q: How easy is the assembly process for this recliner chair?
A: Assembly is straightforward with the arrow-marked iron fittings and pin-fit design; all necessary hardware is included, and most users complete the process in 30 minutes or less without extra tools.
Q: What is the weight capacity of the recliner chair?
A: The solid wooden leg base and reinforced frame are engineered to support a maximum weight of 180kg, suitable for all UK adult body types with stable weight distribution.
Q: Does the push back mechanism work quietly during use?
A: Yes, the recline mechanism is designed for silent operation with no squeaks or wobbles, providing a smooth, seamless transition from upright to reclined positions when assembled correctly.
Q: Does the fire-retardant treatment affect the comfort of the fabric?
A: No, the UK-certified fire-retardant treatment is integrated into the fabric without compromising softness; the 28cm thick seat cushion and 24cm backrest padding retain their plush, supportive feel for long-term use.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
We are sorry to see your review and would like to address this matter publicly.
As previously communicated, we do not sell second-hand products. All items are supplied brand new directly from our warehouse.
We had kindly requested photos to better understand your concern and investigate the issue further. However, we understand that the item has already been installed and photos are no longer available. Without visual evidence, it is unfortunately difficult for us to verify what may have caused the concern.
That said, we always aim to ensure our customers are satisfied. If there is anything further you would like us to review, please feel free to contact our customer service team again and we will do our best to assist.
