This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
This upholstered dining chair combines classic detailing with everyday comfort, designed to elevate dining spaces with a refined yet welcoming presence. The high backrest with deep button tufting offers supportive seating, while gently curved armrests add comfort without overwhelming the silhouette.
Upholstered in soft fine linen fabric, the chair is finished with decorative metal stud detailing along the seat edge and supported by solid rubberwood legs in a black painted finish. A versatile design that suits modern, transitional, and elegant dining interiors.
Key Features
Button Tufted High Back
The padded high backrest features classic button tufting, providing both visual depth and supportive comfort during meals.
Comfortable Armrest Design
Softly curved armrests offer added support while maintaining a balanced and refined dining chair profile.
Fine Linen Upholstery
Finished in breathable fine linen fabric that delivers a soft touch, subtle texture, and suitability for everyday dining use.
Decorative Stud Detailing
Metal stud trim along the seat edge adds a tailored accent and enhances the chair’s overall craftsmanship.
Solid Wood Support
Rubberwood legs with a black painted finish provide reliable stability and a clean contrast to the light upholstery.
Actual colour tones may vary slightly due to lighting conditions and screen settings. Measurements are approximate and taken manually. This dining chair is supplied flat-packed and requires assembly.
FAQ
Q: Is this dining chair supplied fully assembled? A: No. The chair is supplied flat-packed with detachable seat, backrest, and legs to ensure safe transport.
Q: What type of upholstery is used? A: The chair is upholstered in fine linen fabric, offering a soft touch and breathable surface suitable for dining use.
Q: Does the chair include armrests? A: Yes. The chair features integrated padded armrests for added comfort and support.
Q: Are the legs made from solid wood? A: Yes. The legs are crafted from solid rubberwood and finished in black paint for durability and stability.
Q: Is this chair suitable for longer seating periods? A: Yes. The combination of a high padded backrest and supportive foam cushioning makes it comfortable for extended meals.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Very poor with customer service and the planning on how to return the bad product
Very poor with customer service and the planning on how to return the bad product. You gave different dates it can be retuned, I selected the dates and said any available date is fine for the return I can get refunded of the one out of the two box that is not good. Till now you have not responded on that. Your business ethics is not looking good
For the price you really can’t complain, it say it takes two people to build, but I did on my own, took about 4 hour ish, my advice is to take care looking at the instructions as can be a little confusing, but overall very happy
I havent received the 2nd box for it i want my money back
Dear Joey Mcginnis,
We’re very sorry to hear about this and apologise for the inconvenience caused.
Our team will contact you as soon as possible via email to check the delivery of the second box and assist you with a solution. Please kindly keep an eye on your inbox (and spam folder just in case).
Thank you for your patience, and we’ll do our best to resolve this for you promptly.
