SKU:FL050140
This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
View Details
This series of accent chairs features premium pure white lamb wool upholstery, paired with a sturdy detachable iron frame and 15mm plywood base for lasting stability. Filled with 24D high-density foam, it delivers a soft and supportive seating experience, while adjustable foot pins prevent tilting for safe use on any surface. Designed with a fully detachable structure for easy assembly and transport, each chair comes with high-standard protective packaging and complete quality labels, making it a stylish and practical addition to any living space. Two tailored models are available, including a single chair and a chair with a matching ottoman, to suit different home needs.
| Feature | White Accent Chair | White Accent Chair with Ottoman |
| Overall Dimensions (L×W×H) | 72 × 79 × 98.5 CM | 65 × 97 × 79 CM |
| Package Dimensions (L×W×H) | 72 × 79 × 99 CM | 72 × 79 × 99 CM |
| Product Gross Weight | 8 KG | 12 KG |
| Core Material | Pure White Lamb Wool; 24D Foam; Detachable Iron Frame; 15mm Plywood Base; Iron-plated Wooden Legs with Adjustable Foot Pins; 100g Cool Cloth (Bottom) | Pure White Lamb Wool; 24D Foam; Detachable Iron Frame; 15mm Plywood Base; Electroplated Gold Iron Legs with Adjustable Foot Pins; 100g Cool Cloth (Bottom) |
| Backrest Design | Plain Padded Backrest (fully filled for comfort) | Tufted Padded Backrest (thick and plump finish) |
| Leg Style | Iron-plated Wooden Legs with Adjustable Foot Pins | Electroplated Gold Iron Legs with Adjustable Foot Pins |
| Product Configuration | Single Accent Chair | Accent Chair + Matching Ottoman |
| Packaging Standard | Rigid Square Carton; PE Bag + Composite Bag Wrapping; Accessories in Box with Bubble Bag; Extra Screw Packs Provided | Rigid Square Carton; PE Bag + Composite Bag Wrapping; Accessories in Box with Bubble Bag; Extra Screw Packs Provided |
| Quality Labels & Extras | Logo Label, Seat Base Label, Desiccant Box, Fire Safety Label | Logo Label, Seat Base Label, Desiccant Box, Fire Safety Label |
| Instruction Manua | Download | Download |
Q1: What material is the upholstery of these accent chairs?
A: All chairs in this series are upholstered with premium pure white lamb wool, which is ultra-soft, cosy and perfect for creating a warm home atmosphere.
Q2: How does the chair prevent tilting during use?
A: The chair is fitted with adjustable foot pins on the legs, which can be easily adjusted to fit uneven ground surfaces, effectively preventing tilting and ensuring stable use.
Q3: Is the chair easy to assemble, and are all accessories included?
A: Yes, the chair features a detachable frame design for simple assembly, and all necessary accessories and screws are included in the package, with extra screw packs provided for added convenience.
Q4: What is the filling material, and are there different backrest designs?
A: The chair is filled with high-density 24D foam for optimal support. There are two backrest designs available: a classic plain padded style and a stylish tufted padded style, both filled plumply for comfort.
Q5: What kind of packaging is used to protect the chair during delivery?
A: The chair is packed in a rigid square carton, with multi-layer PE and composite bag wrapping for the main body, and accessories are placed in a box with bubble bag protection to avoid damage in transit.
Q6: What quality and safety labels come with the chair?
A: Each chair is equipped with a complete set of labels, including a logo label, seat base label, desiccant box and fire safety label, all meeting strict industry standards.
Q7: What are the key differences between the two models in the series?
A: The core differences are the configuration (single chair vs chair with ottoman), backrest design (plain vs tufted) and leg style (iron-plated wooden legs vs electroplated gold iron legs), with all other high-quality features consistent across the series.
Make your home a sanctuary where style meets relaxation and experience more of what life is all about.
