This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Add a cozy and modern touch to your living space with this White Teddy Fleece Swivel Accent Chair, crafted with soft teddy fleece upholstery and a sturdy metal frame structure for ultimate comfort and stability. Filled with high-density 28#60 foam and designed with an irregular shaped backrest for a unique aesthetic, it features a 360° smooth swivel base for effortless mobility. The compressed cushion design ensures convenient packaging and transportation, with wear-resistant cool cloth detailing and complete accessories included. Packaged in a single carton with new premium materials, it’s a stylish and practical addition to living rooms, studies, home offices and more.
Key Features
Ultra-Soft Teddy Fleece Upholstery – Premium white teddy fleece fabric paired with cool cloth detailing, delivering a cozy tactile feel and a sleek modern finish.
High-Density Foam Filling – 28#60 high-grade foam provides plush and resilient seating comfort, perfectly balancing softness and support.
360° Smooth Swivel Base – Equipped with a 360° rotating round base for effortless mobility, enhancing the chair’s practicality in any living space.
Unique Irregular Backrest Design – Irregular shaped backrest adds a modern and artistic touch, standing out as a stylish focal point in your decor.
Space-Saving Compressed Cushion – Compressed cushion design for convenient packaging and transportation, quickly restoring its shape for use.
Complete Accessories & Branding – Includes all necessary black screws, a hang tag and two woven brand labels (LOGO label sewn on fabric cover).
Premium Single-Carton Packaging – Individually packaged in a single carton with new raw materials, sample-level quality finish for safe transit.
Product Information
Feature
Details
Overall Dimensions (L×W×H)
74 × 80 × 80 CM
Package Dimensions (L×W×H)
70 × 69 × 55 CM
Product Gross Weight
22.2 KG
Core Material
White Teddy Fleece Upholstery Iron Frame (Upper + Matte Black Lower) High-Density 28#60 Foam Filling 360° Rotating Round Base Cool Cloth Detailing
Key Design & Function
Irregular Shaped Backrest Compressed Seat Cushion 360° Smooth Swivel Mobility Matte Black Metal Base
Key Accessories
Black Screws 1 x Hang Tag 2 x Woven Brand Labels (LOGO Label Sewn on Fabric Cover)
Packaging Features
Single Product per Carton New Raw Material Packaging Sample-Level Quality Finish
Package Method
1 Box / Swivel Chair, Full Protective Wrapping
FAQ
Q1: What upholstery material is used for this swivel chair?
A: The chair is upholstered in premium white teddy fleece fabric with cool cloth detailing, offering an ultra-soft and cozy tactile experience.
Q2: Does the chair feature a swivel base, and how does it perform?
A: Yes, it is equipped with a 360° rotating round base that enables smooth and effortless 360-degree swiveling for easy mobility in your space.
Q3: What is the frame structure made of, and is it sturdy?
A: The chair features a dual metal frame structure with an upper iron frame and a matte black lower iron frame, providing stable and durable support for daily use.
Q4: What type of foam filling is used, and is it comfortable?
A: It is filled with high-density 28#60 foam that delivers plush and resilient seating comfort, perfectly balancing softness and support for long hours of sitting.
Q5: What is unique about the chair’s design?
A: The chair features a unique irregular shaped backrest that adds a modern and artistic touch, making it a stylish focal point in any living space.
Q6: What accessories are included with the chair?
A: Each chair comes with all necessary black screws, one hang tag and two woven brand labels, with the LOGO label sewn directly on the fabric cover.
Q7: How is the chair packaged for delivery?
A: The chair is individually packaged in a single carton with high-quality new raw materials, ensuring it arrives in sample-level perfect condition during transit.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
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Beautiful. Dims off normal light switch x3 modes. Took me a while to realise that you have to switch on and off quickly to get the different modes. Thank goodness for AI as couldn't see this in instructions online and nothing came in the box. But all in all very impressed. Needed an electrician to put this up for me as looked very complicated.
Kitchen lampshade it is exactly as advertised and although for some reason the courier returned the item a replacement was sent very quickly. I am so pleased with this as it goes with te other wood in this room.
