Bought microwave through âWowcherâ but it arrived damaged. I got a return label and sent it back no communication to say they had it (it was signed for at their end). I only wanted another on sent to me but as I said no communication. Please send another one as it was a gift
Asking me to review something that still hasnât turned up some 14days laterâŚ. contact has been limited and there seems no urgency to get another sent out as the original one has been lost.
Dear Stewart Cole,
Weâre very sorry for the delay and for the frustration this has caused.
We understand how disappointing it is to be asked for a review when your original parcel had not arrived. Unfortunately, the initial shipment was confirmed as lost in transit.
Weâd like to reassure you that a replacement has now been dispatched, and the tracking details were sent to you yesterday. Itâs possible the message was missed, but we are actively monitoring the delivery to ensure it reaches you as quickly as possible.
Thank you for your patience, and please donât hesitate to contact us directly if you need any further updates or assistance.
Best Regards,
Living and Home
Quick service , good price , b3autiful product
nice product, but a bit more of the fluid holder wick stuff would have been nice.
This is just perfect in our eco home. We donât need actual warmth (although there is a setting which allows for it) but the flames on the logs are so realistic- absolutely perfect for our modern front room.