Very poor with customer service and the planning on how to return the bad product. You gave different dates it can be retuned, I selected the dates and said any available date is fine for the return I can get refunded of the one out of the two box that is not good. Till now you have not responded on that. Your business ethics is not looking good
Item is not that great. I did not like it.
Lovely fire. So pleased.
Speedy delivery
For the price you really can’t complain, it say it takes two people to build, but I did on my own, took about 4 hour ish, my advice is to take care looking at the instructions as can be a little confusing, but overall very happy
I havent received the 2nd box for it i want my money back
Dear Joey Mcginnis,
We’re very sorry to hear about this and apologise for the inconvenience caused.
Our team will contact you as soon as possible via email to check the delivery of the second box and assist you with a solution. Please kindly keep an eye on your inbox (and spam folder just in case).
Thank you for your patience, and we’ll do our best to resolve this for you promptly.
Best Regards,
Living and Home