This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Keep your garden tools, bikes, and outdoor equipment organized and protected with this durable galvanized steel garden storage shed. Designed for year-round outdoor use, this weather-resistant and UV-resistant metal shed ensures your belongings stay safe from rain, sun, and moisture.
With spacious storage capacity, this multi-functional garden shed is perfect for storing firewood, garden tools, outdoor furniture, and even bicycles. The ventilation shutters provide excellent airflow, preventing condensation and odor buildup. The sliding door design allows for easy access, while the modern grey finish ensures it blends seamlessly into any garden or outdoor setting.
Features
Spacious & Versatile Storage – Ideal for garden tools, outdoor furniture, firewood, bicycles, and equipment.
Weatherproof Galvanized Steel Construction – Rust-resistant, UV-resistant, and rot-resistant, ensuring long-term durability.
Ventilation System for Fresh Airflow – Integrated ventilation shutters reduce humidity and keep the interior fresh.
Sliding Door for Space Efficiency – Smooth and secure door design makes access effortless without taking up extra space.
Extra Firewood Storage Space – No need for an additional log rack, store logs conveniently inside.
Low Maintenance & Durable Design – Built for year-round use in all weather conditions.
Multiple Size Options Available – Choose the right fit for your garden, patio, or backyard.
1. Is this metal garden storage shed waterproof and rust-resistant?
Yes, this galvanized steel shed is fully weatherproof, rust-resistant, and UV-resistant, making it suitable for year-round outdoor use.
2. Does this garden shed come with a floor?
No, the shed does not include a floor, but it can be placed on a solid surface like concrete or paving slabs for stability.
3. What can I store in this outdoor storage shed?
This multi-functional storage shed is ideal for garden tools, outdoor furniture, bicycles, firewood, and patio accessories.
4. Is this shed suitable for bike storage?
Yes, this bike storage shed provides ample space for bicycles and other outdoor equipment, keeping them secure and protected from the elements.
5. How secure is the sliding door on this shed?
The smooth sliding door saves space and can be secured with a padlock (not included) for added protection.
6. Does this shed have ventilation to prevent condensation?
Yes, the shed features two front louvered vents that improve airflow, reduce humidity, and help prevent moisture buildup inside.
7. How do I assemble a metal garden storage shed?
This shed is designed for easy DIY assembly with a detailed instruction manual. It is recommended to have two people for a smoother installation.
8. What are the advantages of a metal shed over a plastic or wooden shed?
A metal shed is more durable, rust-resistant, and weatherproof than plastic or wooden alternatives, which may crack, warp, or require frequent maintenance.
9. What size garden shed should I choose?
Choose the 4×8 ft shed for smaller storage needs and the 6×8 ft shed for additional space for larger tools and bikes.
10. Can this shed be used for firewood storage?
Yes, the spacious interior is perfect for storing firewood, keeping logs dry and protected from rain.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Product itself is okay and largely as expectedfor the money
Product itself is okay and largely as expectedfor the money, but the assembly instructions are truly awful. It is near impossible to follow them with littleor no instructions and diagrams are so small and unclear you cannot understand what to do. All it would need are better instructions or a vidwo showing each step.
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I'm grateful to you for sending the items through. I've not checked the contents yet. However, the items were placed on top of rubbish to go. They could easily be picked up by the council as rubbish. Also, I wasn't able to track delivery.
Quality product. Very neat and so easy to use on our patio. It shelters us from the wind off the field while sat under our awning. Also shields us from view from adjacent footpath.
