This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Add functional comfort and modern style to your UK home with this versatile convertible sofa bed, crafted to suit the dynamic needs of contemporary households. Upholstered in soft, durable polyester fabric, it delivers a smooth seating experience and stands up to daily use in living rooms, family spaces or guest areas. Built with a sturdy wooden frame and a blend of sustainable recycled fill and premium new sponge, it strikes the perfect balance of support and comfort, seamlessly converting to a spacious bed for overnight guests. Complete with two decorative cushions for added coziness and sleek plastic legs for stable support, this sofa bed features UK-friendly packaging that fits through standard doorways with ease, making it a practical and stylish addition to any home.
Key Features
Durable Polyester Upholstery – Soft, smooth polyester fabric offers long-lasting wear resistance and easy maintenance, ideal for busy UK households and complementing all interior styles.
Blended Comfort Filling – Sustainable recycled fill paired with premium new sponge delivers balanced support and plush comfort, retaining shape for consistent use as a sofa or bed.
Sturdy Wooden Frame Construction – Reinforced wooden frame provides durable, wobble-free stability, ensuring the sofa bed withstands regular daily use in family homes.
Complete Cushion Set Included – Two decorative cushions add an extra layer of comfort for lounging and elevate the overall aesthetic of the piece.
Seamless Sofa-to-Bed Conversion – Intuitive conversion mechanism transforms the sofa to a bed effortlessly with no extra tools, perfect for accommodating last-minute guests.
UK Home-Friendly Design – Optimised packaging fits through standard UK doorways and narrow hallways, ensuring hassle-free delivery and straightforward assembly.
Product Information
Feature
Details
Overall Dimensions (L×W×H)
200 × 80 × 84 CM
Package Dimensions (L×W×H)
191 × 76 × 53 CM
Product Gross Weight
62 KG
Core Material
Polyester Fabric Upholstery Reinforced Wooden Frame Recycled Cotton & Premium New Sponge Filling 2CM Plastic Legs
Key Accessories
2 Decorative Cushions
Key Functions
Convertible Sofa-to-Bed Design
Assembly Type
Easy Assembly Required
Package Method
1 Box / Sofa Bed, Protective Wrapping
FAQ
Q1: How do I clean the polyester upholstery fabric?
A: Spot clean with a mild detergent and soft damp cloth, blotting spills instead of rubbing to preserve the fabric’s smooth texture. Use a soft brush to remove light dust, and avoid harsh chemicals or abrasive cleaners that may damage the material.
Q2: How easy is it to convert the sofa to a bed?
A: The conversion is simple and intuitive, requiring no extra tools. You can transform the sofa to a comfortable bed in just a few quick steps, ideal for hosting last-minute overnight guests.
Q3: Is the blended filling comfortable for both seating and sleeping?
A: Yes! The mix of recycled cotton and premium new sponge creates a balanced feel—plush enough for cozy lounging and supportive enough for restful sleep when converted to a bed.
Q4: How long does assembly take?
A: Assembly typically takes 25-35 minutes. The process only involves attaching the plastic legs to the frame using the included hardware and clear step-by-step instructions.
Q5: Will the packaging fit through narrow UK doorways and hallways?
A: Absolutely! The optimised packaging dimensions are designed for UK homes, easily fitting through standard doorways, narrow hallways and small apartment entrances.
Q6: Are the decorative cushions removable for cleaning?
A: Yes! The decorative cushions can be spot cleaned directly with a mild detergent and damp cloth, or the covers are removable (where applicable) for more convenient cleaning.
Q7: Is this sofa bed suitable for medium to large UK living spaces?
A: Yes! Its generous dimensions make it a great fit for medium and large living rooms, family spaces or open-plan areas, providing ample seating and flexible sleeping space for guests.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
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