This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
Q1: What sizes are available for this sofa bed UK?
A: Our convertible sofa bed comes in multiple sizes, making it ideal for everything from compact flats to larger living spaces. Whether you’re looking for a small sofa bed UK or a more spacious option, there’s a size to suit your home.
Q2: Is this sofa bed comfortable for everyday use?
A: Yes, this comfortable sofa bed features a dual-layer cushion system that offers strong support while remaining soft and cosy, making it suitable for both daily seating and occasional sleeping.
Q3: How does this pull out sofa bed work?
A: This pull out sofa bed UK uses a smooth sliding design instead of a traditional fold-out frame, allowing you to easily convert it into a bed in seconds with minimal effort.
Q4: Is the frame strong and durable?
A: Yes, the sofa bed with metal frame is built with a thickened steel structure, designed to prevent bending or deformation over time and ensure long-lasting durability.
Q5: Can this sofa be rearranged to fit different spaces?
A: Yes, this is a modular sofa bed that allows you to freely adjust the layout, making it easy to adapt to different room sizes and living arrangements.
Q6: Is the fabric suitable for homes with pets or children?
A: Yes, the corduroy fabric sofa bed is designed to be water-resistant and scratch-resistant, making it a practical and stylish choice for busy households.
Q7: Are the sofa covers removable?
A: Yes, this removable cover sofa bed allows you to easily take off and clean the covers, helping you keep your sofa bed UK looking fresh and well-maintained.
Q8: Does the sofa stay stable during use?
A: Yes, thanks to its thickened armrests and stable base, this living room sofa bed is designed to stay securely in place without unwanted movement.
Q9: Is it easy to clean underneath the sofa?
A: Yes, the sofa bed with clearance features a 10cm raised base, allowing you to easily clean underneath with a vacuum or robot cleaner.
Q10: Will this sofa bed fit through my doorway or lift?
A: Yes, this flat pack sofa bed UK is delivered in multiple parcels, with the largest package measuring approximately 105cm (H) × 44cm (W). All parts can be further unpacked for easier handling. If you’re unsure, feel free to contact us with your doorway, hallway or lift dimensions, and our team will help confirm if the sofa bed will fit your home.
See Comfort in Motion
Experience the perfect blend of style and support with our beautifully crafted sofa. In this short video, watch how every curve, cushion, and detail is designed for real-life comfort and timeless appeal. Whether you're lounging, reading, or entertaining guests, this is the seat you'll never want to leave. Press play and see why it’s more than just a sofa—it’s your new favorite spot at home.
01
Generous Proportions, Unmatched Comfort
Our sofa’s clever depth and width engineering deliver spacious luxury. Whether you’re lounging or napping, every inch is crafted for practicality—ideal for stretching out and sinking into pure relaxation.
02
Sofa by Day, Sanctuary by Night
Meet the ultimate shape-shifter: a sofa that transforms into a lounge bed in seconds. Lightweight, adaptable, and endlessly rearrangeable—it’s the secret to a living room that feels fresh, flexible, and forever cosy.
03
Effortlessly Elegant, Instantly Iconic
This sofa bed’s minimalist design is a chameleon—slotting seamlessly into any space. Imagine how its clean lines and understated charm will elevate your home’s cosy vibe.
04
Two Steps to Slumber Heaven
Transform your sofa into a bed with zero fuss. Simply pull out the frame, add the cushion—and voilà! Dreamy comfort in seconds.
05
Elevated Frame, Effortless Living
Our 10cm-high sliding frame keeps cushions pristine and repositioning smooth. No more dusty floors or awkward heaves—just effortless elegance.
06
Swap Covers, Refresh Your Space
Life-proof and style-ready: our removable linen covers make clean-ups a breeze. Tired of the same look? Swap covers in minutes for a sofa that feels brand-new.
High-Quality Material
Comforts
Elasticity
Support
Connecting to Real Life
Connecting to Real Reviews
Surprisingly Comfortable
Great sofa bed!
It’s very comfy
Fabulous!
Surprisingly Comfortable
Surprisingly Comfortable & Perfect for Everyday Use
I’m honestly so impressed with this sofa bed. It’s large, incredibly comfortable, and looks amazing in the room. The design is modern but still cozy, so it fits perfectly whether you’re relaxing during the day or hosting guests.
What really surprised me is how comfortable it is both as a sofa and as a bed. Usually, you have to compromise on one or the other, but not here. It’s firm enough to support your back, yet soft enough to feel really cozy. Sleeping on it actually feels like a proper bed, not a temporary solution.
It’s also very easy to convert, which makes it super practical for everyday use. The size is a huge plus — there’s plenty of space to stretch out, and it doesn’t feel cramped at all.
Overall, this sofa bed is a fantastic combination of style, comfort, and functionality. I would definitely recommend it to anyone looking for a high-quality, versatile piece of furniture.
-Karolina K
Great sofa bed!
Looks great and is comfortable as a soda and as a bed. Easy to convert between the two configurations.
-Becky
It’s very comfy
It’s very comfy, we haven’t used the sofa bed function but it’s very easy to pull out into a sofa bed. Lovely colour and a really good size. Delivery was also good.
-Sarah
Fabulous!
Fabulous! Huge and comfy- we absolutely love it
07
What Do We Do When We Receive Your Order?
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Surprisingly Comfortable & Perfect for Everyday Use
I’m honestly so impressed with this sofa bed. It’s large, incredibly comfortable, and looks amazing in the room. The design is modern but still cozy, so it fits perfectly whether you’re relaxing during the day or hosting guests.
What really surprised me is how comfortable it is both as a sofa and as a bed. Usually, you have to compromise on one or the other, but not here. It’s firm enough to support your back, yet soft enough to feel really cozy. Sleeping on it actually feels like a proper bed, not a temporary solution.
It’s also very easy to convert, which makes it super practical for everyday use. The size is a huge plus — there’s plenty of space to stretch out, and it doesn’t feel cramped at all.
Overall, this sofa bed is a fantastic combination of style, comfort, and functionality. I would definitely recommend it to anyone looking for a high-quality, versatile piece of furniture.
Dear Karolina K,
Thank you so much for your wonderful feedback! We’re absolutely delighted to hear how much you love the sofa bed.
It’s great to know that it meets your expectations in both comfort and design — especially since, as you mentioned, it’s rare to find a sofa bed that performs so well in both forms. We’re really glad you find it supportive, cozy, and easy to convert for everyday use.
Your kind words about the size, practicality, and overall style truly mean a lot to us. Thank you again for taking the time to share your experience and recommendation.
If you ever need any further assistance, please don’t hesitate to reach out — we’re always happy to help!
Best Regards,
Living and Home
A
Anonymous
Sofa so
Sofa so good!
e
emily louisa beesley
Great sofa super comfy but the back rest moves
Great sofa super comfy but the back rest moves when you lean on it thought there would be a strap
W
Winnie Soon
It is great
It is great...just a little bit heavier than i though to move things around.
B
Becky
Great sofa bed!
Looks great and is comfortable as a soda and as a bed. Easy to convert between the two configurations.
Product itself is beautiful. The only thingai woud say is read the add as it ismidleading at £199 then small underneath says foreplace only.
Dear Samantha Fuller,
Thank you for your feedback, and we’re really glad to hear that you find the product beautiful.
We’re sorry for any confusion caused regarding the pricing. Our listing includes multiple options, where the £199 price applies to the fireplace only, while the Fireplace + TV Stand is a separate option at a different price. This is indicated within the product selection, but we understand it may not have been immediately clear.
We truly appreciate your comments and will take this on board to see how we can make the listing clearer for future customers. If there’s anything further we can assist you with, please feel free to reach out.
