Got built and looks great however after some wind panels seem to have shifted which isn't ideal as you can imagine
Delivered safely, assembly was quite straightforward, made a lot of difference to the warmth of our lounge with just the logs lit.
Delivered quickly easy to set up.. love the different the colours.. Def recomend
Parcel arrived in good condition but, on opening, some of the contents were damaged. Online help was ok and required photos of damaged parts. After several days an email asked for a video of the construction process. As this was, of course, not attempted I suggested a refund might be appropriate. No further response as yet.