This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right. To return your product, you should contact our email. Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information Email: enquiries@livingandhome.co.uk Working Hours: Monday-Friday: 9:30 am - 5:00 pm Saturday and Sunday: Closed Bank Holiday: Closed
This outdoor storage shed is the ultimate solution for organizing and protecting your tools and outdoor equipment. With a plastic tool shed design, it combines durability, waterproofing, and a sleek aesthetic to complement your garden or backyard space. The shed features a plastic garden storage shed construction with waterproof outdoor storage properties, making it ideal for storing tools, bikes, and other outdoor items. Thanks to its watertight outdoor storage box capabilities, your gear will remain dry even in challenging weather conditions.
The window allows natural light to illuminate the interior, while the specially designed vents promote air circulation, helping prevent mildew. Whether you’re a DIY enthusiast or need a heavy-duty waterproof outdoor storage box for your professional tools, this storage shed offers a dry, organized, and accessible solution. Designed with a smart layout, the shed makes the most of its space, perfect for storing garden tools, bikes, or any outdoor equipment.
Features:
Apex roof design to enhance aesthetics and prevent water accumulation.
Easy-access double outward-opening door with a latch (padlock not included) for added security.
Constructed from 12mm double-layer PP wall panels for excellent waterproof and UV protection.
Ideal for year-round use with effective outdoor storage capabilities.
Includes 1 window and 2 vents to ensure proper air circulation and prevent mildew buildup.
Plastic outdoor storage that’s easy to assemble and maintain.
Q1: What makes this tool shed a good option for outdoor storage?
A1: This tool shed is built from heavy-duty waterproof plastic, making it ideal for storing tools, bikes, and garden equipment outdoors. It features a watertight design to keep your belongings dry, even in harsh weather.
Q2: Can I use this shed to store my bike?
A2: Yes, the shed is perfect for bike storage. Its waterproof construction and spacious interior offer excellent protection for bikes, ensuring they stay dry and secure.
Q3: Is this plastic storage shed weather-resistant?
A3: Absolutely! The shed is designed with weather-resistant features, including UV protection and waterproof panels, making it suitable for year-round outdoor use.
Q4: Does the shed come with shelves for organization?
A4: This model does not include shelves, but its large storage capacity allows you to easily organize tools and equipment with or without additional shelving.
Q5: Is the shed secure enough to store valuable tools?
A5: The shed features a lockable double door with a latch, which can be used with a padlock (not included) to secure your belongings and provide added safety.
Q6: Can this shed handle heavy-duty storage needs?
A6: Yes, the shed’s heavy-duty waterproof design and durable plastic panels are built to withstand demanding outdoor storage needs, making it perfect for storing tools and equipment.
Q7: Does the shed require professional installation?
A7: While installation is required, it’s straightforward. We recommend having at least two people for the assembly process to ensure proper setup.
Q8: How does the apex roof design help with weather conditions?
A8: The apex roof design helps prevent water accumulation, ensuring that rain and snow runoff efficiently, protecting the contents inside and extending the shed's lifespan.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
After purchasing 2 of the 8X4 tool shed . Which arrived very promptly.
Bases laid we we setto to the assembly was surprised when 2 x 3 large boxes arrived on opening the first shed pleased to find good easy instructions. Also surprised on how long the first shed took to assemble with its large number of screws and a few swear words when it come to fitting the roof the first shed is assembled with a total time of 7 hours.
So we thought next one would be quicker sadly no.
Comment, good quality she very robust on final assembly easy to follow instructions . Very pleased with final product.
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The unit is quite good, but instructions are a nightmare.
The unit itself is quite good, however the instructions are severely lacking. On no less than 3 separate occasions did I have to undo the last two hours work, due to there being insufficient and inaccurate information regarding the build.
There are times during the build that the parts need rotating, to ensure that it all goes together correctly. The fixings are mainly ‘metal’ screws, but because the panels are so thin, often they end up simply spinning and not actually tightening.
Also, do not try to build this on a windy day, or if you do, make sure there are at least two of you, as the lid and door panels are awkward to assemble, I felt like I needed to be an octopus at times during this build.
The insuctions are as about as useful as a chocolate fireguard been trying to put this crap up for most the day and still have no idea how the door rail fits or how the doors fit. Will be seeking a refund. Dont buy this trash it belongs in a furnace .along with the instructions if you can call them that !!!!!
