This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This pendant light combines the elegance of cloud-like glass with a sleek metal frame, offering a soft yet captivating glow. Its tri-colour LED feature allows for versatile mood lighting, perfect for dining or living spaces. Crafted from premium iron, aluminum, and cloud glass, it seamlessly blends modern design with timeless beauty.
Features:
Timeless Durability with a Modern Twist: Crafted from premium iron, aluminum, and cloud-like glass, this pendant light ensures lasting durability and elegance.
Lighting That Adapts to Your Mood: The built-in LED lighting offers warm, cool, and natural light options to perfectly match your mood.
A Fusion of Modern Style and Sophistication: The cloud glass shades and sleek metal frame give this light a modern yet refined look.
Elevate Every Room with Effortless Elegance: Perfect for enhancing dining areas, cozy living spaces, or creating a serene bedroom atmosphere.
Bright and Efficient, Day or Night: The energy-efficient LED light not only brightens your space but also helps reduce electricity costs.
Tailor-Made Heights for Your Space: Easily modify the height to suit your room¡¯s layout, offering both flexibility and style.
Bring Effortless Elegance to Any Space
This pendant light blends minimalist elegance with artistic design, fitting various interior styles. Its sleek appearance complements kitchens, dining rooms, and living spaces, seamlessly integrating into any d¨¦cor. The cloud glass shades add sophistication, elevating the home's overall aesthetic.
Transform Your Space with Versatile Lighting
The tri-colour LED offers adjustable warmth or coolness for any occasion. It provides balanced lighting for gatherings and relaxation. The energy-efficient LED reduces costs while delivering long-lasting brightness, offering reliable illumination without frequent bulb changes or high bills.
Enjoy the Lasting Beauty of Timeless Craftsmanship
Expertly crafted from iron, aluminum, and cloud-like glass, this design ensures long-lasting durability. Its high-quality materials resist wear and tear, offering an enduring investment for your home. The combination of modern metal and artistic glass adds elegance and sophistication to your space.
Product Information
Material
Iron & Aluminium & Mica Glass
Colour
Grey
Adjustable Hanging Length
150cm (Adjuatable)
Numble of Light Source
6
Bulb Included
No
Light Source Colour
Warm Light & Natural Light & White Light
Colour Temperature
3000K & 3800K & 4500K
Dimmable
No
Light Direction
Down
Wattage
66 Watt
Voltage
30V
Power Source
Hardwired
Specifications
Product Dimension
98cm L¡Á 21cm W¡Á 34cm H
Ceiling Plate Dimension
98cm L¡Á 18cm W¡Á 5cm H
Packing Dimension
102cm L¡Á 25cm W¡Á 34cm H
Weight
4kg
Package Included
1 ¡Á Pendant Light
1 ¡Á Installation Instruction
?
Warranty
Certification
CE
Product Warranty
1 Year
Note: There may be an error of 1-3cm of the size due to manual measurement.
FAQ
Q1: Can this pendant light be used in a bathroom ceiling light installation?
A1: Yes, this pendant light is suitable for a bathroom as long as the area is well-ventilated and not exposed to direct water. It provides warm and natural light, ideal for creating a cozy atmosphere.
Q2: Is this pendant ceiling light dimmable?
A2: No, this pendant light is not dimmable, but it offers three color temperature settings: warm, neutral, and cool, allowing you to adjust the lighting to suit different moods or times of day.
Q3: Does this light work with ceiling light fittings in the UK?
A3: Yes, it is compatible with standard UK?ceiling light fittings (220V-240V) and can be easily installed in any home.
Q4: Is the glass ceiling light shade easy to clean?
A4: Yes, the?glass ceiling light shade can be wiped with a dry or slightly damp cloth. Avoid using harsh chemicals to maintain its clarity and sheen.
Q5: Can I use this as a ceiling light for living room?
A5: Absolutely! This pendant light is perfect for enhancing your?living room ceiling lights with its sleek, modern design and adjustable LED light temperature options, creating the ideal ambiance for your living space.
Q6: What are the ceiling light shades made of?
A6: The?ceiling light shades are made of high-quality glass that softens the light, providing an elegant and warm glow to any space.
Q7: Can I use this in a bedroom ceiling light setup?
A7: Yes, this pendant light works well as a?bedroom ceiling light, offering soft, ambient lighting that is perfect for a relaxing atmosphere.
Q8: How long will the LED ceiling lights last?
A8: The integrated LED ceiling lights are energy-efficient and built for long-lasting performance. They have a lifespan of up to 50,000 hours, reducing the need for frequent bulb replacements.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Thank you for your feedback, and we’re very sorry to hear about your experience.
According to our tracking information (Tracking No. H06FEA0000152266), your order was delivered on June 4th. If you have not received the item, it’s possible it was left in a safe place or with a neighbor.
Please contact us at enquiries@livingandhome.co.uk so we can investigate this further and ensure you receive your item as soon as possible. We're here to help and want to make this right for you.
