SKU:FL460175
This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
Shipping fees are non-refundable on any return.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Contact Information
Email: enquiries@livingandhome.co.uk
Working Hours:
Monday-Friday: 9:30 am - 5:00 pm
Saturday and Sunday: Closed
Bank Holiday: Closed
View Details
Specifications:
| Feature | Details |
|---|---|
| Size Options |
- 180CM: 180cm L×97cm W×99cm H - 226CM: 226cm L×97cm W×99cm H |
| Seat Dimensions | 50cm H×64cm W |
| Legs | 5cm H |
| Material | Larch Wood |
| Fabric | Chenille |
| Filler | Sponge |
| Scratch Resistant | No |
| Stain Resistant | No |
| Water Resistant | No |
| Detachable & Washable | No |
| Package Content | 1 × Sofa |
| Package Quantity | 1 |
| Packaging Dimensions |
180CM: 185 L*105 W*95 H CM 226CM: 230 L*105 W*85 H CM |
Q1: What type of wood is used for the Eco - Larch Wood Sofa?
The Eco - Larch Wood Sofa is crafted from eco - friendly imported Russian larch wood, which is both durable and sustainable. This larch wood ensures the sofa's long - lasting quality while being environmentally conscious.
Q2: Why is the seat designed to be higher on this elderly - friendly sofa?
The higher seat design of the elderly - friendly sofa facilitates easy standing for elderly individuals.
Q3: What are the benefits of the hidden storage cabinets in the sofa with hidden storage?
The hidden storage cabinets in the sofa with hidden storage help maximize space utilization and keep your living area organized.
Q4: What kind of upholstery options are available for the retro - style sofa?
The retro - style sofa comes with linen-look upholstery and also offers a chenille fabric option.
Q5: What are the size options for the larch wood frame sofa?
Two size options are available: 180CM and 226CM.
Q6: What are the seat dimensions of the Kensington Chesterfield style sofa?
The seat dimensions are 50cm in height and 64cm in width.
Q7: How tall are the legs of the storage - equipped sofa?
The legs are 5cm high.
Q8: Does the eco - conscious sofa have scratch, stain or water resistance?
No, the sofa does not have these protective features.
Q9: Is the upholstery detachable and washable?
No, the upholstery is not detachable or machine washable.
Q10: What is included in the package?
The package includes 1 × Sofa.
It is where masterful manufacturing meets the awakening of aesthetics. More than a piece of furniture, it is a testament to Soho’s heritage—evolving from a functional necessity to a timeless cultural totem.
Deeply influenced by the heritage and grace of the 19th century, this sofa is an authentic echo of a magnificent era, perfectly attuned to today’s desires.
The rolled armrest carries the quiet drama of classical scrollwork, softened through fabric rather than carved stone. Its gathered upholstery gives the side profile depth and warmth, turning a simple place to rest your arm into one of the sofa’s most characterful features.
The pleated skirt gives the sofa a gently tailored finish, recalling the careful drape of period dressmaking and traditional upholstery. It softens the lower frame, hides the structure with grace, and adds a touch of movement that feels decorative without becoming overly formal.
Behind its nostalgic silhouette, the Kensington is made for the way homes are lived in today. It keeps the charm of a classic sofa, but adds supportive seating, a comfortable higher seat position and discreet storage for the small things that make daily life feel easier.
A solid larch wood frame sits beneath the soft upholstery, giving the sofa its strength and reassuring weight. It supports the generous proportions, curved arms and storage structure, helping the piece feel steady, substantial and made for regular use rather than occasional display.
The seat is full and inviting, with sponge cushioning that gives a soft yet supportive feel. The slightly higher seat height makes sitting down and standing up easier, while the deep, generous shape keeps the relaxed comfort expected from a proper British lounge sofa.
Hidden beneath the seat, the storage keeps everyday living beautifully out of sight. Throws, spare cushions, books or small household items can be tucked away neatly, allowing the sofa to keep its elegant skirted shape while helping the room feel calm and uncluttered.
Each fabric carries a small piece of late 19th-century British life. From the glasshouse gardens of the Victorian era, to the tailored checks of London dress culture, and the pale winter light of the Cotswolds, the Kensington’s textiles turn history into something soft, warm and liveable.
Inspired by Victorian iron-and-glass conservatories, the Monet fabric reflects the gentle rhythm of botanical architecture — light, structure and nature held together in one pattern. Its painterly softness brings a garden-room feeling into the home, making the sofa feel graceful, collected and quietly artistic.
The plaid fabric draws from late 19th-century London tailoring, where checks were used to express order, confidence and refined taste. On the Kensington, the pattern gives the rolled arms and pleated skirt a more structured British character, balancing heritage formality with the comfort of home.
Inspired by Impressionist light and Cotswold winter mornings, the white fabric softens the sofa’s vintage shape with a calm, luminous quality. It reflects daylight gently, creating a lighter interpretation of the Kensington — elegant, quiet and bright without feeling cold or overly formal.
When you place an order, whether pre-order or custom or in stock, we follow a detailed process. From communication to delivery, each step is tracked. We will check the order notes everyday. If we find that there is no message note on the order, we will contact the customer by sending an email on the next day and make an appointment for the delivery of the relevant order. Please check your email and reply us within 24 hours, we will wait for your confirmation reply before arranging shipment.
Make your home a sanctuary where style meets relaxation and experience more of what life is all about.
