This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Bring a calm natural texture into the home with this handwoven half white rattan pendant light. The 50cm shade pairs open rattan weaving with a soft white woven band, diffusing a warm 2700K glow while keeping the fixture light, airy and decorative. Designed for kitchen islands, dining areas, bedrooms and relaxed living spaces, it blends boho, Japandi and modern farmhouse interiors with an easy natural finish.
Features:
Handwoven Rattan Texture: Natural rattan and a half white woven band create a soft layered look.
Three Style Options: Choose from three open-weave layouts while keeping the same 50cm statement size.
Warm 2700K Ambience: The included 8W light source gives a cozy glow for dining and relaxing spaces.
Kitchen Island Friendly: The pendant form works well above islands, dining tables, bedside corners and lounges.
UK Compatible: E27 lamp holder, 220-240V input and CE-certified driver for everyday home use.
Natural Rattan With a Soft White Accent
The half white woven band softens the natural rattan shade, adding a brighter, cleaner look while preserving the handcrafted texture.
Warm Glow for Everyday Rooms
The open weave lets warm light filter through the shade, creating gentle patterns and a cozy atmosphere for kitchens, dining rooms and bedrooms.
Three Weave Styles for a Tailored Look
Choose from lower, centre, or upper open-weave designs to match the room mood. Each style keeps the same 50cm statement size while changing how the warm light shows through the rattan pattern.
Product Information
Material
Iron + Rattan
Colour
Natural + White
Number of Light Source
1
Lamp Holder
E27
Bulb Included
Yes
Light Source Colour
Warm Light
Colour Temperature
2700K
Dimmable
No
Light Direction
Ambient / Down
Wattage
8 Watt
Voltage
220V-240V
Power Source
Hardwired
Specifications
Product Dimension
50cm Dia x 37.5cm H (± 3cm)
Package Dimension
52.5cm L x 52.5cm W x 30cm H
Package Weight
1.95kg (± 0.5kg)
Package Included
1 x Pendant Light 1 x Installation Instruction
Warranty
Certification
CE
Product Warranty
1 Year
Installation
Professional installation recommended
FAQ
Q1: Is this pendant light suitable for a kitchen island?
Yes. The 50cm shade creates a balanced focal point above a kitchen island, breakfast bar, or dining table. For longer islands, use two or three pendants spaced evenly for a warmer, more layered look.
Q2: What bulb type does this rattan pendant use?
It uses an E27 light source and includes an 8W warm light bulb. The warm 2700K glow is ideal for relaxed dining, bedrooms, and living spaces.
Q3: What is the difference between the three style options?
All three options share the same 50cm diameter and 37.5cm height, but the open-weave section appears in a different position. Lower Open Weave feels airier at the bottom, Open Centre Weave highlights the bulb area, and Upper Open Weave creates a brighter pattern near the top.
Q4: Is the hanging height adjustable?
The pendant is designed for ceiling suspension and can be adjusted during installation to suit different room heights. We recommend checking the final drop height before fixing it permanently.
Q5: Can this light be used in bedrooms or living rooms?
Yes. The half white woven band softens the natural rattan texture, making it suitable for bedrooms, lounges, dining rooms, and relaxed Japandi or boho interiors.
Q6: Is this light dimmable?
This model is supplied as a non-dimmable warm light fixture. If you plan to use a dimmer system, please ask a qualified electrician to confirm compatibility with your chosen E27 bulb and wall switch.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
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Thrilled with my purchase!!
Quality far exceeded what I expected for the price!
Light bulb was even included!!
Would definitely recommend and use again!
We needed a particular size of gate and B&Q recommended this company
We needed a particular size of gate and B&Q recommended this company. I will be honest it's not the thickest, however it came with hardware and easy to fit and manoeuvre. After a good coat of weathershield completely happy. Delivery - luckily we live in a small village and nothing goes missing because it was placed in our front garden without any notification. My messages said it would not be arriving until the nest day so spent time in rear garden!!!!!! We are happy with our purchase. Thank you
