This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This umbrella-shaped woven pendant light, handcrafted from natural rattan and bamboo, exudes a serene elegance. Perfect for Oriental, Nordic, and Japanese interiors, its warm 2700K LED light enhances a tranquil, rustic atmosphere. The adjustable 120cm cord and meticulous handwoven texture make it a refined addition to any space. Whether you're looking for extra large light shades or a striking wicker pendant light, this fixture offers both style and function. Ideal for adding a touch of natural charm to any room, this rattan pendant light is also perfect for restaurants or dining areas.
Features:
Timeless Artisanal Craftsmanship:Handcrafted from natural rattan and bamboo, this pendant light features exquisite weaving techniques, adding a refined, organic touch to your decor. Perfect for those seeking a wicker woven pendant or rattan pendant lamp, it enhances the rustic elegance of any space.
Harmonious Ambient Lighting:The warm 2700K glow creates a soothing atmosphere, ideal for Oriental, Nordic, Southeast Asian, or Japanese-inspired interiors. Whether you're looking for rattan pendant lighting or a bamboo pendant light for your dining room, it sets the perfect ambiance.
Durable and Elegant Construction:Built with a fixed 120cm cord for long-lasting stability, this light is a versatile choice, suitable for restaurant lighting rattan pendant or as a wicker ceiling light fixture in your home. Offering both beauty and resilience, it complements spaces with bamboo pendant light, wicker pendant light small, or rattan pendant lamps.
Embrace Artisanal Beauty with a Natural Touch
Infuse your space with the organic elegance of this handcrafted woven pendant light. Its umbrella-shaped design, crafted from natural rattan and bamboo, introduces a touch of rustic charm. Whether you're looking for a small woven pendant light or a more prominent wicker hanging light, it adds an exquisite focal point to any room.
Experience Warm, Eco-Friendly Illumination
Enjoy the soft, soothing glow of the 2700K LED light, designed to create a tranquil and inviting atmosphere. This energy-efficient lighting solution not only illuminates your space with a natural bamboo pendant light shade, but also reflects your commitment to eco-friendly and sustainable living.
Add Timeless Versatility to Your Decor
This pendant light¡¯s design effortlessly complements a wide range of interior styles, from Oriental and Nordic to Southeast Asian and Japanese aesthetics. Its fixed 120cm cord and meticulously woven texture make it a perfect choice for those looking for rattan pendant lamps or wicker ceiling light fixtures. The extra large light shades add a refined touch to any space, embodying timeless design and sophisticated simplicity.
With this handcrafted lamp, you will:
Embrace a greener lifestyle, becoming a true advocate for sustainable living.
Transform your home into a sanctuary of warmth and style with eco-friendly elegance.
Step into a world of natural beauty, where your d¨¦cor reflects your eco-conscious values.
Q1: Is this suitable as a centerpiece for a kitchen island?
Yes, this light works beautifully as?kitchen pendant lighting, especially over a kitchen island, adding warmth and texture with its handcrafted rattan design.
Q2: Can I use this in the living room as the main ceiling light?
Absolutely, the soft ambient glow makes it ideal for?living room ceiling lights or creating cozy vibes in reading corners.
Q3: Does it come with a bulb and is it dimmable?
Yes, it includes an?E27 warm light LED bulb, but it¡¯s not dimmable.
Q4: Is the hanging cord adjustable?
Yes, the?120cm adjustable cord allows you to set the height perfectly for pendant ceiling lights in various spaces.
Q5: Is it eco-friendly and safe to use indoors?
Yes, it¡¯s crafted from sustainable?rattan and bamboo, making it a great choice for eco-conscious buyers looking for natural ceiling light shades or lamp shades for ceiling lights.
Q6: Can I install this in the bathroom?
It¡¯s best used in dry zones. For?bathroom pendant lighting, install away from direct water contact, or consult an electrician for damp-rated setups.
Q7: Is this light compatible with UK voltage and fittings?
Yes, it supports?220V¨C240V and fits standard ceiling lights UK fittings, perfect for customers in the United Kingdom.
Q8: Will it match modern or Scandinavian interiors?
Definitely. Its clean lines and woven texture pair seamlessly with?modern ceiling lights, contemporary ceiling lights, or Scandinavian-inspired spaces.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Thank you for your feedback, and we’re very sorry to hear about your experience.
According to our tracking information (Tracking No. H06FEA0000152266), your order was delivered on June 4th. If you have not received the item, it’s possible it was left in a safe place or with a neighbor.
Please contact us at enquiries@livingandhome.co.uk so we can investigate this further and ensure you receive your item as soon as possible. We're here to help and want to make this right for you.
