This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This handcrafted paper rope table lamp brings a touch of natural elegance and boho charm to any room. Its warm, inviting glow creates the perfect atmosphere for relaxing evenings, making it an ideal addition to living rooms or cozy corners. With its unique texture and organic design, this lamp is more than just lighting¡ªit¡¯s a statement piece that adds character and warmth to your home.
Features£º
Natural Craftsmanship: Made from high-quality paper rope, this lamp introduces a handcrafted, organic aesthetic to your home, offering a unique texture that complements boho and minimalist styles.
Warm, Inviting Glow: Featuring a soft 2700K colour temperature, this lamp emits a gentle, warm light, creating a cozy and relaxing atmosphere ideal for evenings and intimate gatherings.
Perfect for Relaxing Spaces: This lamp is an ideal addition to living rooms, bedrooms, or reading nooks, providing a calming and inviting glow that enhances the ambiance of any cozy corner.
Eco-Friendly Design: Crafted with natural materials, this paper rope lamp aligns with sustainable living, offering an environmentally conscious lighting solution for the modern, eco-aware home.
Bohemian Charm with a Modern Twist: Blending traditional craftsmanship with contemporary design, this lamp is perfect for those who seek style with substance, bringing warmth and character to modern interiors.
Effortless Ambiance Creation: Whether for quiet moments of relaxation or low-key gatherings, this lamp provides the perfect balance of soft lighting and aesthetic appeal, making it a must-have for creating an inviting home environment.
Transform Your Space with Natural Elegance
This handcrafted paper rope lamp brings a natural, textured design to your home. It adds warmth to living rooms, bedrooms, or cozy corners, making spaces feel inviting. Ideal for those seeking sustainable decor with bohemian charm. A stylish, eco-friendly accent to enhance any room¡¯s aesthetic.
Create a Relaxing Atmosphere Effortlessly
This lamp¡¯s 2700K warm light creates a calming ambiance, perfect for relaxation or reading. Its gentle glow sets a cozy mood, ideal for evenings or personal time. It replaces harsh lighting with a soft, inviting warmth. A soothing light choice that enhances any space.
Embrace Sustainability Without Compromising Style
Made from eco-friendly materials, this lamp is a stylish, sustainable choice for the home. Its natural paper rope construction adds texture and depth, serving as both light source and decor. Ideal for those who value environmental responsibility and design. It perfectly blends ethics with elegance.
With this handcrafted lamp, you will:
Embrace a greener lifestyle, becoming a true advocate for sustainable living.
Transform your home into a sanctuary of warmth and style with eco-friendly elegance.
Step into a world of natural beauty, where your d¨¦cor reflects your eco-conscious values.
Delivery was quick and all the parts were there. The doors were slightly damaged but we got them on ok. Home and Living dealt with this straight away so I'm happy with them. The shed is adequate for the cost, it took 3 professionals 5 hours to assemble.
Nice product but god awful instructions make putting it together an absolute nightmare!!
Dear Bruce,
Thank you for your feedback, and we're really sorry to hear that the instructions made assembly difficult.
We truly appreciate you bringing this to our attention and will pass your comments to our product team for review and improvement.
If there's anything we can do to assist you further or clarify the assembly process, please don't hesitate to reach out.
