This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This pendant ceiling light is a perfect blend of bohemian charm and eco-conscious design, handwoven from sustainable rattan to bring natural texture and warmth to your home. The dome-shaped rattan pendant light features a playful fringe, adding movement and artisanal appeal to your space. Ideal as a kitchen pendant light, living room ceiling light, or bathroom pendant lighting, it offers a soft, calming glow that transforms any room into a relaxing haven.
Features:
Handwoven Rattan Craftsmanship: Each ceiling pendant light is carefully made from natural rattan, offering a one-of-a-kind, earthy finish perfect for contemporary ceiling lights.
Bohemian Fringe Design: Its fringe-detailed silhouette adds a whimsical yet elegant touch, ideal for modern ceiling lights with personality.
Warm Ambient Glow: Light softly filters through the rattan lamp shade, casting intricate shadows ideal for cozy evenings.
Versatile Placement: Perfect for pendant ceiling lights in dining rooms, bathroom ceiling lights, caf¨¦s, or bedroom ceiling lights.
Eco-Friendly and Durable: Made from sustainable rattan for style with a conscience¡ªgreat for buyers seeking lamp shades for ceiling lights or flush ceiling lights.
Adjustable Hanging Length: The 120cm suspension cord can be customized to fit over kitchen islands, hallway ceiling lights, or bedside areas.
E27 Bulb Included: Comes complete with a warm-light E27 bulb, ready to brighten your space.
Versatile Boho Elegance for Any Room
Designed with versatility in mind, this light fits seamlessly into living rooms, dining areas, or bedrooms, complementing various styles. Its boho-chic vibe adds elegance while keeping a laid-back feel. Whether you're redecorating or refreshing your space, this pendant light blends beautifully into any setting.
Create an Inviting, Relaxed Atmosphere
The open-weave design casts intricate shadows, creating a serene, cozy atmosphere. Perfect for customers seeking to transform their space into a peaceful retreat without harsh lighting, its gentle glow is ideal for evening relaxation, whether unwinding after a long day or hosting intimate gatherings.
Experience Artisanal Warmth and Sustainable Elegance
This pendant light, handwoven from natural rattan, offers artisanal charm and eco-conscious design. It adds warmth and character to your space, standing out from mass-produced alternatives. Choosing this fixture supports sustainable craftsmanship while enhancing your home with natural elegance.
With this handcrafted lamp, you will:
Embrace a greener lifestyle, becoming a true advocate for sustainable living.
Transform your home into a sanctuary of warmth and style with eco-friendly elegance.
Step into a world of natural beauty, where your d¨¦cor reflects your eco-conscious values.
Q1: Is this suitable for use as pendant ceiling lights in the kitchen?
A1: Yes, the handwoven rattan design and adjustable height make it perfect for kitchen pendant lights or pendant lights for kitchen island use.
Q2: Can I install this as a ceiling light for my living room or bedroom?
A2: Absolutely. It works beautifully as ceiling lights for living room or bedroom ceiling lights, offering a warm, relaxed glow.
Q3: Does this rattan pendant light come with a bulb included?
A3: Yes, it includes an E27 warm light bulb, making it ready to use as soon as you install it.
Q4: Can I use this in a bathroom with bathroom pendant lighting?
A4: This light is suitable for dry bathroom zones. For full bathroom ceiling lights use, ensure it¡¯s kept away from direct water contact.
Q5: Is the lamp shade removable or replaceable?
A5: The rattan lamp shade is fixed, designed to enhance both aesthetics and light diffusion. It¡¯s ideal if you¡¯re looking for unique lamp shades for ceiling lights.
Q6: Is this compatible with modern ceiling lights fittings?
A6: Yes, it fits standard pendant light fittings and works well with both traditional and modern ceiling lights.
Q7: Can it be installed on a low ceiling as flush ceiling lights?
A7: While it's not a flush ceiling light, the adjustable 120cm cord allows you to shorten the drop for lower ceilings.
Q8: Is this an eco-friendly ceiling light option?
A8: Yes, it¡¯s crafted from sustainable rattan, making it a great choice for eco-conscious homes looking for ceiling lighting with natural materials.
Q9: Will this match with my other rattan lamp or rattan lamp shades?
A9: Definitely. The handcrafted rattan finish complements most rattan lamp shades and blends seamlessly with boho or rustic interiors.
Q10: What style does this light suit best?
A10: Its natural tones and fringe detail make it perfect for boho, coastal, or minimalist interiors. It pairs beautifully with contemporary ceiling lights decor.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
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