This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Bring warmth and texture into your home with this handcrafted boho woven pendant light, finished with soft tassel detailing for a relaxed natural look. Made from hemp rope and cotton yarn, it creates a cosy glow that works beautifully in bedrooms, dining rooms and living spaces. Its statement silhouette adds effortless character to bohemian, rustic, coastal and modern organic interiors. Available in multiple sizes（Dia 40/50/60/80cm）, it is ideal for everything from smaller corners to larger feature spaces. If you are looking for a pendant light that feels both decorative and inviting, this piece is designed to make the room feel instantly more styled.
Features:
Handcrafted Design: Made with premium hemp rope and handwoven tassels for a unique, artisanal touch.
Bohemian Style: Combines modern design with classic Bohemian elements for a free-spirited, stylish look.
Warm Lighting: Provides soft, warm illumination that enhances the ambiance of any room.
Adjustable Height: Features a 120 cm adjustable hanging height to suit various ceiling heights and preferences.
High-Quality Materials: Crafted from durable, high-quality materials to ensure longevity and elegance.
Versatile Decor: Perfect for adding a vintage charm and cozy atmosphere to bedrooms, living rooms, or any space.
Classic Heritage, Modern Charm
Reimagining Victorian elegance for the contemporary home, this tassel design softens the rigid architectural lines of period properties with a rhythmic, organic texture. It is an effortless way to inject a sense of "Hygge" into your living space, turning a standard ceiling light into a timeless statement piece that feels both historic and remarkably fresh.
Industrial Strength Meets Artisan Softness
Eschewing mass-produced sterility, each lamp features hand-twisted hemp rope and cotton tassels individually tied by our craftsmen to ensure a texture that machines simply cannot replicate. The matte black industrial chain provides a grounded, sturdy "skeleton" to the soft yarn, creating a deliberate "Eclectic" aesthetic that suits everything from rustic farmhouses to contemporary city lofts.
Tailored Sizing for Every Space
Four precise diameters. One perfect fit.
Ø40cm / 50cm: Ideal for compact bedrooms, hallways, or styled in pairs over a kitchen island.
Ø60cm / 80cm: Designed for grand lounges, master suites, or high-ceilinged conservatories.
Adjustable Fit: Comes with a 120cm adjustable chain to suit everything from low cottage beams to tall Victorian ceilings.
Pro Tip: Style in pairs for a balanced, high-end look. Multi-buy discounts applied at checkout.
Our Commitment · Peace of Mind with Local Service
We want your shopping experience to be as reassuring as a trip to a local department store:
Ready to Glow: A free 2700K warm-white LED bulb is included—no last-minute trips to the shop.
Fast UK Delivery: Arrives in 3-7 working days, so you can enjoy your new space sooner.
Hassle-Free Returns: A 30-day return policy (returns to our UK warehouse) plus a 1-year quality warranty.
Q: Is this pendant light suitable for a standard UK ceiling? A: Yes, it is designed for indoor residential use and suits most standard UK ceiling setups. We still recommend checking the dimensions before ordering to make sure it fits your space properly.
Q: Will it be the right size for my room? A: That depends on where you plan to hang it. Smaller sizes work well in bedrooms, corners and over compact tables, while larger sizes are better for dining areas or rooms where you want more visual impact.
Q: Can I use it over a dining table? A: Yes, absolutely. It is a great choice for dining spaces because it creates a warm, relaxed focal point and adds texture without feeling heavy.
Q: Is the colour exactly the same as shown in the photos? A: There may be slight differences due to screen settings, lighting and the natural woven finish of the material. The overall warm bohemian look will remain the same.
Q: Is it difficult to install? A: Installation is straightforward for a qualified electrician. For safety, we recommend having it fitted professionally, as you would with most ceiling lights in the UK.
Q: How do I clean and look after it? A: It is easy to maintain. A gentle dust with a soft dry cloth or duster is usually all it needs. Avoid harsh cleaners or too much moisture.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Beautiful lampshade. Speedy delivery and great communication. Faultless. Bought the same shade from a different company and after 4 weeks it never arrived. It took a living and Home just a couple of days !
Rattan Woven Craftsmanship
Sustainable, High-Quality Materials
Our teak and wicker pieces are crafted from premium eco-materials renowned for durability and timeless design, built to last generations.
Carefully Curated Material Preparation
Precision-processed and air-dried materials enhance durability while preserving natural textures, showcasing artisanal quality.
Fine Artisanal Weaving Techniques
Artisan-crafted using time-honored techniques, our light fixtures feature detailed designs blending aesthetic elegance with functional durability.
Expertly Built, Flawlessly Assembled
Hand-woven with precision, each element ensures structural integrity while achieving seamless sophistication in functional lighting design.
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