This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Inspired by nature, this handwoven paper rope pendant light brings a soft, organic touch to your living space. Featuring a natural-colored, dome-shaped design, it blends seamlessly into bohemian, coastal, or Scandinavian interiors. The delicate rattan shade creates a beautiful interplay of light and shadow, enhancing the ambiance of dining rooms, bedrooms, living areas, or entryways. With an adjustable hanging length, this pendant light can be customized to fit different ceiling heights, offering both functionality and style.
Features:
Natural Elegance Made from eco-friendly paper rope, this pendant light’s woven texture adds warmth and coziness to your space, making it perfect for creating a serene atmosphere.
Soft, Warm Lighting Designed to hold an E27 bulb, the 2700K warm light creates a relaxing and inviting environment in any room.
Adjustable Hanging Length The 120cm cord is customizable between 50cm to 100cm, allowing you to adjust the light’s position to fit various ceiling heights.
Versatile Style This pendant light complements a variety of interior styles, including bohemian, coastal, and modern rustic décor, making it a perfect fit for dining areas, living rooms, bedrooms, or cafés.
Easy Installation The pendant light includes all necessary fittings for a quick, hassle-free setup, making it perfect for homeowners and professionals alike.
A Natural Touch for Any Space
Bring warmth and serenity into your home with this handwoven rattan pendant light, designed to complement bohemian, coastal, Scandinavian, or minimalist interiors. Whether hanging over a dining table, illuminating a cozy bedroom corner, or adding character to a café or boutique, this pendant lamp blends seamlessly into any space. Its adjustable 120cm hanging length makes it versatile for both low and high ceilings, ensuring the perfect placement for a soft and inviting ambiance.
Warm and Cozy Lighting for Relaxed Atmospheres
Designed for an E27 bulb, this pendant light emits a 2700K warm glow, creating a soft and cozy ambiance perfect for relaxing evenings, intimate dining experiences, or peaceful reading nooks. The downward light direction provides focused illumination while allowing gentle diffusion through the rattan shade, casting beautiful shadows that add depth and character to your space. Whether used as a statement light fixture or part of a layered lighting scheme, this pendant lamp enhances your home with warmth and sophistication.
Handwoven Elegance with Durable Materials
Expertly crafted from bamboo and natural rattan, this pendant light embodies organic beauty with a timeless charm. The woven dome-shaped shade showcases intricate craftsmanship, allowing the texture of the material to stand out. The natural finish enhances its earthy and calming appeal, making it an ideal choice for those who appreciate eco-friendly, artisanal home décor. The sturdy iron frame and high-quality rattan weave ensure durability while maintaining a lightweight and airy feel.
Q: Is this pendant light suitable for a living room? A: Yes, the soft 2700K warm light and handwoven paper rope design make it ideal for creating a cozy and inviting atmosphere in living rooms.
Q: Can I use this pendant light in a dining area? A: Absolutely! Its natural design and soft glow make it a great fit for dining rooms, adding both style and warmth.
Q: How adjustable is the hanging length? A: The 120cm cord can be adjusted between 50cm and 100cm, offering flexibility for different ceiling heights and room layouts.
Q: What type of bulb does this pendant light use? A: This pendant light uses an E27 bulb that emits a warm 2700K light, creating a cozy and relaxing atmosphere in any room.
Q: Is this pendant light easy to install? A: Yes, the pendant light comes with all the necessary fittings for an easy installation, making it a simple and quick setup.
Q: Can this light fit into a bohemian interior? A: Yes, the natural paper rope material and dome-shaped design make it a perfect fit for bohemian and coastal décor styles.
Q: Can I use this pendant light in a small room or entryway? A: Yes, the adjustable hanging length and compact design make it perfect for smaller spaces like entryways or cozy rooms.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
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Seriously think about buying this unless you have 4 people to hand that are serious diy experts
Seriously think about buying this unless you have 4 people to hand that are serious diy experts. It took us nearly 2 days to put up. The instructions are awful you have to keep going back and nothing aligns. Ours is now up but minus the lock and the roof is just about on. Had I not started it it would’ve gone back. Sorry just being honest.
Come well packaged built on my own tuck most of the day make sure you read the instructions several times diagrams are small everything is numbered so no problem there make sure to use magnetic screw bit the screws are small once built pretty solid just gone through a storm 60 plus winds still standing can't ask for more
