This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Elegant and airy, this Japanese shell-shaped rattan pendant light adds a soft, organic presence to any interior. A discreet inner iron frame helps the shade keep its wide shell-inspired shape and adds structural stability, while the visible outer shade remains handwoven natural rattan. Emitting a gentle 2700K warm light, it is perfect for calming and minimalistic living spaces. CE-certified and fully adjustable with a 100cm cable.
Features:
Shell-Inspired Design: A low, wide silhouette mimics the elegance of ocean shells, offering a soothing aesthetic.
Warm Ambient Glow: 8W bulb with 2700K colour temperature adds cosy, atmospheric warmth.
Adjustable Suspension Cord: 100cm cable allows height customisation for various ceilings and settings.
Safe and Certified Build: CE-certified driver and E27 socket ensure compatibility and safety across Europe.
Organic Shell Silhouette
Designed to echo the soft curves of a natural seashell, this pendant introduces a calm, beach-inspired elegance into any room. Its wide and shallow form allows it to spread light evenly while remaining unobtrusive, ideal for serene spaces like bedrooms, meditation rooms, or dining nooks.
Warm Light with Natural Filtering
The natural rattan weave acts as a gentle diffuser for the 2700K warm LED light, casting soft patterns and ambient glows across your space. Whether turned on or off, the lamp provides visual warmth and an inviting presence in both modern and rustic interiors.
Effortless Styling and Installation
With a lightweight design, adjustable 100cm cord, and standard E27 bulb fitting, this pendant is easy to install and integrate into existing decor. It complements neutral palettes and organic textures, making it a versatile choice for designers and homeowners seeking relaxed elegance.
Product Information
Material
Iron + Rattan
Colour
Natural
Adjustable Hanging Length
Up to approx. 100cm
Number of Light Sources
1
Bulb Included
Yes
Light Source Colour
Warm Light
Colour Temperature
2700K
Dimmable
No
Light Direction
Down
Wattage
8 Watt
Voltage
220V-240V
Power Source
Hardwired
Specifications
Product Dimension
50cm Dia x 15.5cm H (± 3cm)
Ceiling Plate Dimension
12cm Dia x 2.5cm H
Package Dimension
52cm L x 52cm W x 21cm H (± 3cm)
Package Weight
2.08kg (± 0.5kg)
Package Included
1 x Pendant Light 1 x E27 Bulb 1 x Installation Instruction
I would not recommend this product, whether full price or reduced.
Within 6 months of use, the unit cut out completely during cooking. The unit was purchased in 2024 as a spare appliance due to sale price. It was first used in November 2025 and within 6 months of use, it cut out completely during cooking.
