This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Transform your space with the Black and White Monochrome Handwoven Rattan Pendant Light, a stunning fusion of modern design and natural elements. Featuring a striking combination of black, white, and natural tones, this pendant light is expertly crafted from iron and handwoven rattan, adding texture and sophistication to any room. The soft 2700K warm white light creates a cozy, inviting atmosphere, perfect for kitchens, dining rooms, bedrooms, or hallways. A perfect blend of functional beauty and timeless design for modern and minimalist interiors.
Features:
Bold Monochrome Aesthetic: The striking combination of black, white, and natural rattan tones adds a contemporary flair to any space, making it ideal for modern and Scandinavian-style interiors.
Natural Rattan & Iron Construction: Expertly handwoven rattan paired with a durable iron frame ensures both strength and texture, combining elegance with practicality.
Warm Light for Cozy Ambiance: Emits soft, 2700K warm white light, perfect for creating a soothing atmosphere, ideal for bedrooms, living rooms, or dining areas.
Adjustable 120cm Suspension Cord: Easily adaptable to various ceiling heights and layouts, making it perfect for both low and high ceilings in entryways, kitchens, or living spaces.
CE Certified & Easy Installation: The E27 socket (220-240V compatibility) is safety-certified, ensuring a worry-free installation process for any room in your home.
Striking Monochrome Woven Design
Blending natural, black, and white tones, this pendant light makes a subtle yet bold design statement. The contrast in colors enhances texture and visual interest, perfect for Japandi, Scandinavian, or modern homes that value minimalism with character.
Comfortable Warm Illumination Glow
With an 8W light source at 2700K, this fixture offers a warm, diffused light that softens any space. Ideal for unwinding at the end of the day, it sets the mood without overwhelming the senses—great for dining or lounging environments.
Flexible Hanging & Effortless Setup
The 120cm adjustable cord makes it versatile for ceilings of varying heights—hang it high over kitchen islands or low in cozy corners. CE certification, standard E27 socket, and user-friendly assembly make it a go-to choice for homeowners and interior stylists alike.
Q: Is this pendant light suitable for modern or minimalist interiors? A: Yes, the bold black, white, and natural rattan tones make it a perfect fit for modern, Scandinavian, or minimalist spaces, adding a sophisticated yet contemporary touch.
Q: Can I adjust the hanging height of the pendant light? A: Yes, the 120cm adjustable suspension cord allows you to customize the hanging height, making it suitable for different ceiling heights and room layouts.
Q: What kind of lighting does this pendant light provide? A: This pendant light emits 2700K warm white light, which creates a cozy and inviting glow, ideal for dining areas, bedrooms, or living rooms.
Q: Is this light easy to install? A: Yes, the pendant light comes with all necessary hardware and an easy-to-follow guide for quick, hassle-free installation, compatible with E27 bulbs.
Q: Can this pendant light be used in various room styles? A: Absolutely! The sleek black and white rattan design suits a wide range of styles, from modern to bohemian to minimalist, perfect for dining rooms, living rooms, or entryways.
Q: Is this pendant light compatible with UK electrical systems? A: Yes, this pendant light is CE certified and works with 220-240V systems, making it compatible with UK electrical standards.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Seriously think about buying this unless you have 4 people to hand that are serious diy experts
Seriously think about buying this unless you have 4 people to hand that are serious diy experts. It took us nearly 2 days to put up. The instructions are awful you have to keep going back and nothing aligns. Ours is now up but minus the lock and the roof is just about on. Had I not started it it would’ve gone back. Sorry just being honest.
Come well packaged built on my own tuck most of the day make sure you read the instructions several times diagrams are small everything is numbered so no problem there make sure to use magnetic screw bit the screws are small once built pretty solid just gone through a storm 60 plus winds still standing can't ask for more
