This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Introduce warmth and artisanal charm into your interior with this handwoven rattan pendant ceiling light. Its dome silhouette and natural bamboo finish bring subtle elegance to Scandinavian, bohemian, coastal, or modern ceiling lights setups.
Perfect as a pendant ceiling lamp over a dining table, a kitchen pendant light above your island, or as ambient living room ceiling lighting, it softly illuminates any space. The adjustable 120cm cord allows flexibility for both flush ceiling lights and high ceilings, making it ideal for everything from hallway ceiling lights to bathroom pendant lighting.
Its adjustable 120cm hanging cord ensures flexible height placement¡ªperfect for low or tall ceilings. A great addition to kitchen pendant lighting setups or flush ceiling lights for dining and lounge areas.
Features:
Natural Rattan Craftsmanship: Expertly woven from bamboo and vine, offering an eco-friendly and artisanal option for ceiling wooden lights lovers.
Warm LED Light: Includes a 2700K, 8W LED ceiling light (E27), creating a cozy, glare-free glow for bedrooms, lounges, or boutique spaces.
Adjustable Hanging Length: Suspension length from 50¨C120cm suits diverse ceilings¡ªperfect for pendant lights for kitchen island, bathroom lights ceiling, or flush ceiling lights UK settings.
Versatile Styling: Its neutral tones complement contemporary ceiling lights, rustic spaces, or minimalist interiors with ease.
Warmth and Texture for Modern Natural Spaces
Designed to bring warmth and visual interest into your home, this handwoven rattan pendant light is a statement of natural elegance. With its dome-shaped silhouette and airy woven pattern, it perfectly complements bohemian, Scandinavian, coastal, and rustic interiors. Whether placed above a dining table, in a relaxed living room corner, or as an inviting touch in a boutique or caf¨¦, it offers both function and style. Its adjustable 120cm suspension cable allows seamless installation in rooms of various ceiling heights.
A Gentle Glow for Serene Ambiance
Fitted with an energy-efficient 8W LED bulb, this pendant emits a soft, warm 2700K light that transforms any space into a calm and cozy retreat. The woven bamboo structure filters and diffuses the light, casting subtle patterns and creating an ambient atmosphere without glare. Whether used for reading, dining, or simply relaxing, it provides just the right amount of illumination with a natural, tranquil charm.
Handcrafted Beauty in Every Detail
Expertly handwoven from bamboo and rattan, this pendant lamp embodies craftsmanship and sustainability. The natural materials and carefully constructed weave celebrate traditional artistry while offering a timeless, modern aesthetic. Lightweight yet sturdy, the shade measures 36.5cm in diameter and 34cm in height¡ªmaking it a standout decorative element that adds warmth, depth, and artisanal character to any room.
I used to do IKEA and other handyman job alone but for this I understand required 2 must 3 more effective and easily two days to fix it up.
It's not good quality plus I opened it and 80% fix it within two days unfortunately I can't return otherwise I do.
Main issue is door which is not fully and proper guided on books
So doors still pending
Thanks for wasting my two days and money.
Love this 60 inch fireplace, my dad just built me a media wall for my first home (tv is 55Inch) & this fireplace has made it perfect! Love that you can have lots of different colour options and there is quite abit of heat that comes out when you turn the heat on. Such a great price & looks much more expensive then it is. I highly Recommend !
