This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
This rattan ceiling light features a unique handwoven design made from natural paper rope and sturdy iron, offering a rustic yet refined texture. The warm light softly filters through the woven threads, creating a cozy and nature-inspired ambiance. Perfect for dining room ceiling lights, living room ceiling lights, or bedroom ceiling lights, it adds a touch of simplicity and warmth to any room. Whether you're enhancing your ceiling lights for living room or looking for a statement piece for ceiling light fittings, this light brings both style and comfort to your home.
Features:
Handwoven Craftsmanship and Durability: Expertly woven with natural paper rope and sturdy iron, this pendant ceiling light highlights handmade beauty and long-lasting quality, perfect for ceiling light fittings.
Softly Illuminating Your Space: The woven design gently diffuses the light, creating a soft, inviting glow perfect for relaxing environments, ideal for living room ceiling lights or bedroom ceiling lights.
Sturdy and Sustainable Design: The combination of paper rope and iron ensures both a lightweight and long-lasting fixture, making this light a perfect fit for flush ceiling lights or ceiling light shades rattan.
Perfect for Every Cozy Corner: Ideal for dining rooms, living rooms, or cozy bedrooms, it adds warmth and charm to any setting. It¡¯s an excellent choice for ceiling lights for living room or kitchen lights ceiling.
Eco-Conscious Lighting Choice: The use of natural materials like paper rope makes this light an environmentally conscious choice for your home. Perfect for customers seeking sustainable ceiling lighting.
120cm Flexible Suspension Cord: Featuring a 120cm adjustable suspension cord, it allows easy customization of the hanging height to suit your space perfectly, whether for pendant ceiling lights or kitchen ceiling lights.
E27 Bulb Compatibility: This pendant light comes with an E27 bulb, providing reliable and efficient illumination right out of the box, ideal for ceiling light shades or bathroom ceiling lights.
Bring Natural Elegance to Any Room
From the kitchen to the bedroom, this light brings natural elegance wherever it¡¯s placed. Its adaptable design complements a range of decor styles, from minimalist to bohemian, making it a great fit for ceiling lights for bedroom or bathroom lights ceiling.
Perfectly Diffused Lighting for Cozy Vibes
The open-weave design softly diffuses light, creating a warm and gentle glow in your space. Ideal for both gatherings and quiet moments, it sets the perfect mood for relaxation and comfort. Say goodbye to harsh lighting¡ªthis pendant light provides a soothing ambiance everyone will appreciate, perfect for contemporary ceiling lights or ceiling light fittings.
Eco-Friendly and Sustainable Choice
Made from natural paper rope, this pendant light is a more environmentally friendly option than synthetic materials. Choosing this light supports sustainable craftsmanship and helps reduce your carbon footprint. It¡¯s a simple step toward creating a greener, more conscious home¡ªideal for those seeking rattan light ceiling or ceiling lights rattan.
With this handcrafted lamp, you will:
Embrace a greener lifestyle, becoming a true advocate for sustainable living.
Transform your home into a sanctuary of warmth and style with eco-friendly elegance.
Step into a world of natural beauty, where your d¨¦cor reflects your eco-conscious values.
Q1: Is this suitable as a light fixture for a kitchen island?
Yes, this is perfect for use as?kitchen pendant lights. Its adjustable cord and warm glow make it ideal for hanging over a kitchen island or dining area.
Q2: Can this be used in a bedroom or living room?
Absolutely. It works beautifully as?bedroom ceiling lights or living room ceiling lights, offering a soft and calming light perfect for cozy evenings.
Q3: What material is used for the shade, and is it eco-friendly?
The shade is made from natural?paper rope, offering a sustainable, eco-conscious alternative to synthetic lighting¡ªideal for buyers who prefer eco-friendly ceiling lights or rattan lamp shades.
Q4: Does it come with a light bulb?
Yes, it includes a warm light E27 bulb, ready for installation. It¡¯s ideal if you're updating your?ceiling light fittings or adding new pendant ceiling lights to your space.
Q5: How adjustable is the hanging cord?
It features a 120cm?adjustable suspension cord, making it easy to customize the height for use in both high and low ceilings¡ªgreat for pendant light fitting or flush ceiling lights needs.
Q6: Can I use this in a bathroom?
It¡¯s suitable for dry bathroom areas, such as near a vanity, but not for wet zones. Perfect as?bathroom pendant lighting or bathroom ceiling lights if moisture is not an issue.
Q7: How much space does this light cover?
Its 40cm diameter provides a generous ambient glow, making it great for medium to large rooms needing soft light¡ªideal for?contemporary ceiling lights setups or light fittings ceiling.
Q8: Is this light dimmable?
No, it¡¯s not dimmable. However, the woven structure naturally softens light output, creating a cozy ambiance comparable to?warm LED ceiling lights.
Q9: Will it suit a modern or rustic interior?
Its design blends rustic charm with minimalism, making it perfect for both?modern ceiling lights and ceiling lights rattan collections.
Q10: Is it lightweight and easy to install?
Yes, it weighs approximately 3KG and includes installation instructions. Whether you¡¯re replacing?hallway ceiling lights or adding charm to a kitchen lights ceiling setup, it¡¯s simple to mount.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
Your information is securely processed with encryption and protected privacy.
Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Thank you for your feedback, and we’re very sorry to hear about your experience.
According to our tracking information (Tracking No. H06FEA0000152266), your order was delivered on June 4th. If you have not received the item, it’s possible it was left in a safe place or with a neighbor.
Please contact us at enquiries@livingandhome.co.uk so we can investigate this further and ensure you receive your item as soon as possible. We're here to help and want to make this right for you.
