This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Elevate your space with this beautifully handcrafted Woven Paper Rope Pendant Light, made from a blend of eco-friendly iron, paper rope, and wood. This pendant light is designed to complement a variety of interiors, offering two size options to suit different room dimensions. Its warm, diffused lighting creates a cozy, inviting atmosphere, ideal for spaces like dining rooms, living rooms, and kitchen islands. The adjustable hanging length provides flexibility, allowing you to position the light perfectly in any setting.
Features:
Sustainable and Durable Materials: Crafted from a combination of iron, paper rope, and wood, this pendant light not only offers durability but also a unique, rustic look that blends well with contemporary and traditional interiors.
Warm, Diffused Lighting: The soft glow emitted by the light creates a comfortable and intimate ambiance, perfect for enhancing the atmosphere in dining rooms, living rooms, kitchens, or foyers.
Adjustable Hanging Length: The pendant light can be adjusted between 50cm and 100cm, making it easy to install at the ideal height for your space perfect for hanging over dining tables, kitchen islands, or in entryways.
Versatile Size Options: Available in two sizes to cater to different room sizes and lighting needs.
Ideal for Various Settings: Perfect for dining areas, living rooms, and kitchen islands, where the combination of natural materials and warm lighting will create an inviting and stylish atmosphere.
E27 Bulb Compatibility: Designed to fit standard E27 bulbs, allowing for customization with various lighting options that suit your preferences.
Easy Installation: All necessary fittings are included, ensuring a hassle-free setup that can be completed quickly.
Enhance Your Interior with Timeless Elegance
The adjustable hanging length allows this pendant light to fit any space, from large living areas to cozy dining rooms. Its versatile design complements both modern and rustic interiors. Hang it above a table or in the entryway to create a stylish statement. The earthy khaki tones bring sophistication and warmth to any setting.
Indulge in a Warm, Inviting Glow
The soft, diffused light creates a cozy atmosphere that invites relaxation and warmth. Its gentle glow is perfect for dining rooms, living rooms, and kitchens. Whether for intimate dinners or quiet evenings, the light sets the ideal mood. Enjoy a comforting and luxurious ambiance in your home.
Transform Your Space into a Masterpiece
Crafted with precision, this pendant light brings artistry to your home with its unique wood grains and elegant materials. The combination of iron, paper rope, and wood ensures each piece is one-of-a-kind. Its striking design makes it the perfect focal point in any room. Add a touch of sophisticated charm to your home with this exquisite lighting fixture.
Product Information
Material
Iron & Paper Rope & Cotton Pendant
Colour
KHAKI
Adjustable Hanging Length
120cm (Adjustable)
Numble of Light Source
1
Bulb Included
Yes
Light Source Colour
Warm Light
Colour Temperature
2700K
Dimmable
No
Light Direction
Down
Wattage
8 Watt
Voltage
220V-240V
Power Source
Hardwired
Specifications
Product Dimension
36cm Dia × 23cm H (± 3cm) (S) 50cm Dia × 25cm H (± 3cm) (M)
Seriously think about buying this unless you have 4 people to hand that are serious diy experts
Seriously think about buying this unless you have 4 people to hand that are serious diy experts. It took us nearly 2 days to put up. The instructions are awful you have to keep going back and nothing aligns. Ours is now up but minus the lock and the roof is just about on. Had I not started it it would’ve gone back. Sorry just being honest.
Come well packaged built on my own tuck most of the day make sure you read the instructions several times diagrams are small everything is numbered so no problem there make sure to use magnetic screw bit the screws are small once built pretty solid just gone through a storm 60 plus winds still standing can't ask for more
