This policy applies to orders within the United Kingdom and is designed to provide clear understanding of our shipping policies and procedures. By ordering from Living and Home, you agree to the terms outlined herein.
A. SHIPPING LOCATIONS
At Living and Home, all our products are locally stocked in the UK for swift delivery. And please note, we currently only ship to addresses within the UK.
B. SHIPPING COSTS
We are pleased to offer free shipping on orders to most cities within the UK.
However, please note that there is an additional delivery surcharge for orders to the following areas:
Scottish Highlands
Scottish Offshore Islands
N.Ireland
Channel Islands
Isle Of Wight
Isle Of Man
Specific postal code areas: BT, FK, KA (1-26, 29, 30), PA (1-19), PH, AB, IV, KW (1-14), PH (19-40, 49, 50), PO(30-41).
If you're ordering from these areas, kindly contact us prior to placing your order to inquire about the surcharge. Alternatively, we will reach out to you about the additional fee after receiving your order. Thank you for your understanding.
C. TRANSIT, HANDLING & ORDER CUT-OFF TIME
Generally, shipments are in transit within 14 days (Monday to Friday). The order cut-off time will be 04:00 PM Greenwich Mean Time (London). Order handling time is 1 - 2 business days (Monday to Friday).
D. SHIPPING PARTNERSHIPS
We're proud to deliver our products via long-term partnerships with globally leading carriers such as UPS, Yodel, Parcel Force, DPD, FedEx, DHL and other leading global carriers. Our professional warehouse team ensures that your orders are packed to meet our rigorous standards, guaranteeing their safety during transit.
E. CHANGE OF ADDRESS
We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at service@livingandhome.co.uk.
F. CANCELLATIONS
If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, a cancellation fee will apply.
G. PARCELS DAMAGED IN TRANSIT
If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.
Please Note:
Orders with multiple products or if a product comes in multiple parts (More than one box) may get delivered on separate days.
By placing an order through Living and Home you are agreeing to the terms below. We set these policies to ensure that you are fully aware of our refund and return methods and procedures. These policies are applicable to (United Kingdom) country.
A. 30-DAY RETURN POLICY
We have a 30-day return policy, which means you have 30 days after receiving your order to request a return. To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need provide the receipt or proof of purchase to our after-sale team via email.
B. LIMITED ONE-YEAR WARRANTY
Living and Home provides a limited warranty for all products, effective for one year from the original date of purchase. This warranty is restricted to defects in workmanship that result in the product becoming non-functional under normal usage conditions. In the event that your product exhibits such defects within this period, we invite you to contact our After Sales team for assessment and appropriate remedial action, including repair or replacement of the product.
C. SUPPORT POST-WARRANTY
If your product becomes unusable after the warranty period, we still want to support your continued use of our products. Contact our After Sales team, and we’ll offer a discount on your next purchase as a gesture of goodwill and appreciation for your loyalty.
D. RETURN PROCESS
To start a return, you need to contact us at enquiries@livingandhome.co.uk first. Then we will notify you of other solutions or approval or rejection of your request. If your return request is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
E. DAMAGED AND WRONG PRODUCTS OR ISSUES
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item so that we can evaluate the issue and make it right.
To return your product, you should contact our email.
Depending on where you live, the time for your exchanged product to reach you may vary.
F. EXCHANGES
We only exchange products that are damaged, wrong product, wrong size or defective. If you need to exchange an item please contact us at enquiries@livingandhome.co.uk.
G. RETURN SHIPPING FEE
If the package is damaged, wrongly delivered, or defective, the fee generated in this process will be borne by us Living and Home. Otherwise, the fee should be borne by the customers.
H. REFUNDS
We will notify you once we’ve received and inspected your return, and let you know if the refund is approved or not. If approved, the bill will be automatically refunded on your original payment method within 5-7 days. Please remember it can take some time for your bank or credit card company to process the refund too.
Enhance your space with the Twist and Flow Woven Pendant Light, blending natural elegance with modern design. This handwoven paper rope pendant light is supported by a sturdy iron frame, offering a timeless, earthy aesthetic. The intricate weaving allows light to filter through gently, creating a warm, cozy atmosphere in any room. Perfect for a kitchen island pendant light, bathroom pendant lighting, or as a stylish statement piece for your living room or dining area.
Whether you're looking for ambient pendant lighting for a cozy dining space or a functional light fixture for your kitchen, this versatile light adds organic charm and contemporary style to any room.
Features:
Handwoven Natural Elegance – Crafted from high-quality paper rope and durable iron, offering a timeless, earthy aesthetic.
Soft & Warm Illumination – The woven texture allows light to gently filter through, creating a soft and inviting glow ideal for living room pendant lights or kitchen pendant lighting.
Adjustable Hanging Length – Customize the height of the pendant light from 50cm to 100cm, making it perfect for various spaces such as kitchen islands, dining areas, or entryways.
Versatile Placement – Ideal for multiple settings, including bathroom pendant lighting, dining room pendant lights, and more.
Easy Installation – Comes with all necessary pendant light fittings for a quick and hassle-free setup, ideal for pendant light fixtures in your home.
Versatile Lighting for Every Room
With its versatile pendant light fitting, this fixture blends seamlessly into modern, rustic, or bohemian-inspired interiors. The adjustable hanging feature ensures the perfect placement, whether you're illuminating a kitchen island pendant light or creating a statement over a dining table.
Create a Cozy, Inviting Ambiance
The soft glow emitted through the handwoven structure enhances any space with warmth and comfort. Whether used in bathroom pendant lighting for a spa-like retreat or as a ceiling pendant light in the living room, it adds an inviting charm to your home.
Enhance Your Space with Natural Elegance
Crafted from natural paper rope and iron, this rattan pendant light offers an eco-friendly lighting solution with a modern edge. Its unique handcrafted design ensures every piece is one-of-a-kind, making it a standout addition to contemporary and traditional interiors alike.
Q: Can this handwoven pendant light be used in the kitchen? A: Yes, this pendant light is a perfect choice for kitchen island pendant lighting, as its soft glow creates a cozy, inviting atmosphere in any kitchen.
Q: How adjustable is the hanging length of this pendant light? A: The pendant light is adjustable from 50cm to 100cm, making it a versatile option for dining spaces, entryways, or bathroom pendant lighting.
Q: Is this pendant light suitable for bathrooms? A: Absolutely! Its soft, warm illumination and stylish design make it an ideal choice for bathroom pendant lighting.
Q: What is the material used in this pendant light? A: The light is made from high-quality paper rope and features a sturdy iron frame, combining natural materials with a modern design.
Q: Can I use this pendant light in a living room? A: Yes, it’s perfect for adding a cozy and stylish ambiance to your living room pendant lighting setup, complementing both modern and traditional decor styles.
Q: How easy is it to install this pendant light? A: Installation is simple and quick, as the light comes with all necessary fittings for a hassle-free setup.
Customer Support
Our dedicated team offers timely assistance from Monday to Friday, addressing your queries.
Returns & Exchanges
We offer a 30-day return service, ensuring hassle-free returns and exchanges for your satisfaction.
Secure Payment
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Track Your Order
Find out your current shipping status, delivery updates, and estimated arrival time.
Quality product. Very neat and so easy to use on our patio. It shelters us from the wind off the field while sat under our awning. Also shields us from view from adjacent footpath.
Five hours constructing already and nowhere near finished
Five hours constructing already and nowhere near finished. Instructions are perfunctory at best. The flimsiness of the product doesn't suggest a long term purchase.
